Bad service, waited 3 weeks for order, poor communication you call the number provided during hours and days that you have called outside of hours , no option to leave message

The bed frame arrived in 3 boxes. I panicked because i only received 2 boxes first and I wasn't sure where the third one was. I was going to lodge a dispute but i decided to email black swallow first to see whats happening. They provided me with the third tracking number so i could see that the third box was separated from the shipment and delayed. I ended up receiving it the next day. The bed was easy to put together and I had no other problems other than the 3 boxes not arriving at the same time

I needed help with one of the garden sheds because I wasn't sure if I could re-arrange the configuration to change which side it opens from. I wanted the door on the right side instead of the left. I spoke to Kayla who wasnt sure either but she helped me contact the manufacturer for the information. Unfortunately I wasn't able to change the setup of the shed, but kayla helped me pick a different shed that suited my needs. I appreciate the help

Bought a Giselle single size mattress for my sons bed.The price was cheap so I wasn't certain about the quality. When it arrived I was happy to discover that the mattress is very comfortable to sleep on. My son enjoys his new bed

Good products and low prices. Happy to continue buying from here

I've been eyeing the K18 for a while after watching the reviews on youtube. Bit the bullet and bought the 150ml bottle and I have to say it's a game changer! Only used once and my hair has never felt better. Definitely better than Olaplex. So glad I tried it!

Bought a few things from here and I've never had any issues

The staff were very pleasant and made this shopping experience enjoyable. I was able to choose the right dining chairs to match the table i was looking at

Bought a bed with mattress and topper. Bed frame is strong, mattress is quite comfortable and the mattress topper is thick. Overall very happy with purchase

The process was easy and I'm happy with the price paid

Works well and happy with the product. Happy to try other appliances from this brand in the future

Needed an address change urgently and they managed to do it even after the cut off. The staff member kept in contact with me to reassure that it would be delivered to updated address. Thank you Mary you deserve a pay rise

the tracking number i was given was not correct and it didnt work. Tracking said ti would be delivered on Wednesday but then it was delayed so I got it on thursday. lucky it came in perfect condition

They look nice and match my dining table perfectly (purchased from different shop). happy with purchase

ordered yesterday, goods still in transit but the ordering process was easy enough

staff member was extremely helpful and service was fine

purchased from this site 3 times and its easy to order and no problems yet

Bought the cat scratcher and my 2 cat babies are obsessed

very happy with my purchase and will purchase again soon..

I have purchased a few times and I've always been happy with what I've received. I would happily recommend Black Swallow to others