Site reviews
Cameras
Delivery was fine. No issues at the moment, just forget to order a couple extra windshield sticky pads. I assume all else is there , they are Christmas gifts so won’t know until then and probably awhile after when we install them
Cameras
Delivery was fine. No issues at the moment, just forget to order a couple extra windshield sticky pads. I assume all else is there , they are Christmas gifts so won’t know until then and probably awhile after when we install them
Thinkware F800 Pro / Cellink Neo
Hey Alex and the Black Box My Car team! I got my package a few weeks ago. I tried the system for going into the cigarette lighter to get a feel for how it works. I just hardwired the cellink yesterday and all seems well. I sincerely appreciate the set up and support provided by you guys. The YouTube tutorials and reviews made a world of difference in my selection process. My thanks to George who helped me with some technical aspects before I bought the unit. I do have some questions... how do you clean the lenses? I'm also getting a huge amount of glare in the rear camera. I belive this is something inherent to the car I drive (Vw jetta). Is there something I can do to fix this? Will the polarizer be sold by BBC? Keep up the amazing work Rick
Thinkware F800 Pro / Cellink Neo
Hey Alex and the Black Box My Car team! I got my package a few weeks ago. I tried the system for going into the cigarette lighter to get a feel for how it works. I just hardwired the cellink yesterday and all seems well. I sincerely appreciate the set up and support provided by you guys. The YouTube tutorials and reviews made a world of difference in my selection process. My thanks to George who helped me with some technical aspects before I bought the unit. I do have some questions... how do you clean the lenses? I'm also getting a huge amount of glare in the rear camera. I belive this is something inherent to the car I drive (Vw jetta). Is there something I can do to fix this? Will the polarizer be sold by BBC? Keep up the amazing work Rick
Smooth process and awesome camera
Smooth process and awesome camera
Smooth process and awesome camera
Smooth process and awesome camera
Highly recommend
Superior customer service! Very quick responsiveness and delivery. Canadian!
Highly recommend
Superior customer service! Very quick responsiveness and delivery. Canadian!
Service support
I have a Viofo 119s and after two years of uninterrupted function my camera suddenly ceased to work. I tried to use the online upgrade suggested by your service advisor but wasn't successful. I'm a little tech challenged! I happened to be in the area and decided to drop by the office and after a few minutes the young lady at the reception counter was able to download the upgrade and get my camera up and running. Thanks for the long term service support! Simon
Service support
I have a Viofo 119s and after two years of uninterrupted function my camera suddenly ceased to work. I tried to use the online upgrade suggested by your service advisor but wasn't successful. I'm a little tech challenged! I happened to be in the area and decided to drop by the office and after a few minutes the young lady at the reception counter was able to download the upgrade and get my camera up and running. Thanks for the long term service support! Simon
Knowledgeable staff. Great discount on dashcam J bought week before black Friday
That about sums everything up. Great website with tons of relevant info
Knowledgeable staff. Great discount on dashcam J bought week before black Friday
That about sums everything up. Great website with tons of relevant info
Excellent service
Staffs are so knowledgeable and helfful. Excellent products and service.
Excellent service
Staffs are so knowledgeable and helfful. Excellent products and service.
Recent Service Support
Excellent service. Everything I needed clearly organized online.
Recent Service Support
Excellent service. Everything I needed clearly organized online.
Great product
Easy to install in my x5 works great . Great picture quality
Great product
Easy to install in my x5 works great . Great picture quality
Repair of Blackvue DR380G-HD
We have 3 Blackvue DR380G-HD camera's. We purchased these Dash Camera's quite a number of years ago from Alex at BlackboxMyCar. One of the camera's stopped working just recently. We decided to repair the camera since we really like the Blackvue brand. I contacted Support at BlackboxMyCar and was provided with exceptional service from day one to the time our camera was retuned to us. Mark, in Customer Service, answered ALL my emails and kept me informed as to when the camera should be repaired. Mark also took the time to make sure that everything was explained to me regarding the repair procedure and how it works when the camera is sent back to Blackvue. Though the process of repairing this camera took a number of months, as the camera was shipped directly to the manufacturer in South Korea, it was understandable and WELL WORTH it :) If you really like your "old" Dash Camera(s) like we do, and it is deemed repairable by the manufacturer, I highly recommend repairing the camera through BlackboxMyCar.
Repair of Blackvue DR380G-HD
We have 3 Blackvue DR380G-HD camera's. We purchased these Dash Camera's quite a number of years ago from Alex at BlackboxMyCar. One of the camera's stopped working just recently. We decided to repair the camera since we really like the Blackvue brand. I contacted Support at BlackboxMyCar and was provided with exceptional service from day one to the time our camera was retuned to us. Mark, in Customer Service, answered ALL my emails and kept me informed as to when the camera should be repaired. Mark also took the time to make sure that everything was explained to me regarding the repair procedure and how it works when the camera is sent back to Blackvue. Though the process of repairing this camera took a number of months, as the camera was shipped directly to the manufacturer in South Korea, it was understandable and WELL WORTH it :) If you really like your "old" Dash Camera(s) like we do, and it is deemed repairable by the manufacturer, I highly recommend repairing the camera through BlackboxMyCar.
Returning customer.
Thankyou BlackBox for the great service and friendly support in selecting 2 cameras for our vehicles. We would definitely recommend them anytime. Quick service, very friendly and helpful.
Returning customer.
Thankyou BlackBox for the great service and friendly support in selecting 2 cameras for our vehicles. We would definitely recommend them anytime. Quick service, very friendly and helpful.
Sales and Installation! a Great experience!
Awesome experience dealing with the representatives of blackboxmy car.ca in Richmond yesterday!. They made it simple and straight forward and are GREAT at what they do!! They were very informative and answered any questions I had, and then some! GREAT group of guys n gals. Thanks again Stuart and Murphy. Installation was seamless!!! Installer(Raymond), man.... he was ON IT. Magic preformed! Nice, clean install. It Installed under 2 hrs. Unit was started up by Raymond and he demo'd the various features this unit is capable of! All in all , from sale to install this was a superb adventure! Customer satisfaction! You bet! Thanks again. Unit works very well, audio n video crystal clear.
Sales and Installation! a Great experience!
Awesome experience dealing with the representatives of blackboxmy car.ca in Richmond yesterday!. They made it simple and straight forward and are GREAT at what they do!! They were very informative and answered any questions I had, and then some! GREAT group of guys n gals. Thanks again Stuart and Murphy. Installation was seamless!!! Installer(Raymond), man.... he was ON IT. Magic preformed! Nice, clean install. It Installed under 2 hrs. Unit was started up by Raymond and he demo'd the various features this unit is capable of! All in all , from sale to install this was a superb adventure! Customer satisfaction! You bet! Thanks again. Unit works very well, audio n video crystal clear.
Best service I have ever experienced
When the front window was replaced in my car my CH-100 was mounted with cheap double sided tape. The tape would let go in the sun causing my dashcam to hang by its wires. Not as big deal until one of the monkeys at the BMW shop took the car for a test drive leaving the camera hanging. The sockets on dashcam’s are not made to take that kind of abuse so I’m sure you can guess what happened. I needed a new camera quick so I contacted Blackboxmycar. The service I received was above and beyond anything I have experienced before in the consumer or enterprise world. I work in the technology field and we pay thousands of dollars every year in support contracts to our enterprise vendors. If I got the same level of support from them as I do from Blackboxmycar I’d be a much happier man.
Best service I have ever experienced
When the front window was replaced in my car my CH-100 was mounted with cheap double sided tape. The tape would let go in the sun causing my dashcam to hang by its wires. Not as big deal until one of the monkeys at the BMW shop took the car for a test drive leaving the camera hanging. The sockets on dashcam’s are not made to take that kind of abuse so I’m sure you can guess what happened. I needed a new camera quick so I contacted Blackboxmycar. The service I received was above and beyond anything I have experienced before in the consumer or enterprise world. I work in the technology field and we pay thousands of dollars every year in support contracts to our enterprise vendors. If I got the same level of support from them as I do from Blackboxmycar I’d be a much happier man.
Convinced it's a decent dash cam
Appears to be reliable. It does not appear to have audible over speeding alert though. I think I'll get another one for the rear.
Convinced it's a decent dash cam
Appears to be reliable. It does not appear to have audible over speeding alert though. I think I'll get another one for the rear.
One word, Amazing!
You guys are the best. Thanks again for an amazing sales and support.
One word, Amazing!
You guys are the best. Thanks again for an amazing sales and support.
Blacksys CH-100B
Great unit, instructions for a change are intelligently stated. It is too cold here (Sudbury Ontario) to mount to glass. But I did get the cam to work inside and hooked up. App on my smart phone found the Wi-Fi immediately. Your site is fantastic. The instructional videos and reviews are the best I have seen on any site. Really great to support a Canadian Supplier. Thankyou
Blacksys CH-100B
Great unit, instructions for a change are intelligently stated. It is too cold here (Sudbury Ontario) to mount to glass. But I did get the cam to work inside and hooked up. App on my smart phone found the Wi-Fi immediately. Your site is fantastic. The instructional videos and reviews are the best I have seen on any site. Really great to support a Canadian Supplier. Thankyou
Excellent Service
After viewing on-line reviews from this company, I chose one of their products. It arrived as specified and well packaged. I had a question, as it seemed I was missing a component listed in the manual, and used the chat function on the website quite late in the evening. To my surprise I was connected and had my issue resolved right away. The installation videos are helpful and the product works as I expected. All around premium service. Much appreciated.
Excellent Service
After viewing on-line reviews from this company, I chose one of their products. It arrived as specified and well packaged. I had a question, as it seemed I was missing a component listed in the manual, and used the chat function on the website quite late in the evening. To my surprise I was connected and had my issue resolved right away. The installation videos are helpful and the product works as I expected. All around premium service. Much appreciated.
Great help / Thinkware F770
Spend about 15min on the phone with James. He answered all my questions and was very helpful. By the end of the call, I had purchased the Thinkware F770. Great camera! Exactly what I needed. Their support department was also very helpful when I had some questions on installing the camera myself. Great job guys! Your service exceeded my expectations :)
Great help / Thinkware F770
Spend about 15min on the phone with James. He answered all my questions and was very helpful. By the end of the call, I had purchased the Thinkware F770. Great camera! Exactly what I needed. Their support department was also very helpful when I had some questions on installing the camera myself. Great job guys! Your service exceeded my expectations :)
Awesomely awesome
Awesome customer service, really fast response. They have been really helpful helping me choose a gift for a friend:)
Awesomely awesome
Awesome customer service, really fast response. They have been really helpful helping me choose a gift for a friend:)
Blackvue 650-1CH
I purchased the Blackvue 650- 1CH from here for a gift for my boyfriend and BlackBoxMYCar was super friendly assisting me. They answered any questions I had and made sure I received the best deal out there. Their customer service is phenomenal! I highly recommend to purchase from them. I went to their office to pick up my purchase as I was able to pay online and pick up in store. They were friendly and efficient. If you have any questions, definitely use the live support chat.
Blackvue 650-1CH
I purchased the Blackvue 650- 1CH from here for a gift for my boyfriend and BlackBoxMYCar was super friendly assisting me. They answered any questions I had and made sure I received the best deal out there. Their customer service is phenomenal! I highly recommend to purchase from them. I went to their office to pick up my purchase as I was able to pay online and pick up in store. They were friendly and efficient. If you have any questions, definitely use the live support chat.


