Greetings! I recently installed the Doulton ceramic filters that also reduces heavy metals. It is my first switch from the original Big Berkey system. I did not see mentioned how slow the initial phase of filtering and flushing any residue from the manufacturing process was going to be. But once that was accomplished, the flow rate was just fine. I'd used the Big Berkey system for over 15 years and was very happy with it. The new filters are a breeze to install. I find the water tastes not only pure, which I was used to, but there is a softness and a kind of lightness that is delightful.

They were really helpful on the phone. It came faster than I expected.

Very helpful customer service staff

Shipping was prompt, speedy, so we were up and running with pure, filtered water!

Appreciate promptness in responding to shipping delivery inquiry. Thank you and have great day!

Shipps fast. Works as well as the carbon filters. Plus more room in the upper tank for water.

It’s fine. But if I just placed an order it makes no sense to bombard me with advertising emails. If you want to have a loyal customer, make your discount codes without expiration date. Because I am not placing an order right after I placed an order.

Great filter!

Works very well—noticeable improvement in water taste. Much cleaner and fresher!

Communication with staff was responsive. Delivery was prompt.

Noticeable difference in skin and hair!

Very friendly buying process.

Loving my Royal Berkey!!!

Order process was efficient and we received the filters as shown online. The first couple times putting water through the filters took awhile but it has increased in speed since then.

Well worth purchase.

Quick shipping and good products

Berkey has great customer service. If you have a problem they will make it right.

Too difficult to install

Ordering with Big Berkey Water Filters is straightforward and hassle-free.

So relieved to finally have the excellent water filtration system❣️❣️🎉🎉