quick service/ human answers the phone/hard to find parts negative / shipping fee for small part

Pricing was good but the packaging for the shipment was not good at all. Luckily nothing was damaged.

sash lock came with only 2 large mounting screws, not 4. That ws a major disappointment since it cost $107. 00

Perfect

Great selection, ordering was easy and delivery was quick- great quality replacement

Awesome 😎

The right part, a good price and delivered in a timely manner.

Well done!

Great product and good packaging. Took a longer time than desired to receive; that is the reason for the four stars.

Parts were exactly as listed and worked perfectly.

Exact fit and works e

No installation instructions or packing slip with part numbers included with the replacement balancers I purchased for my Andersen window.

I was missing one part, and I called they said will have to send a email. And I did no response as of 9/9/26

Ordered 4 new screens for our new townhouse. Fit perfectly and no hassles with delivery. Very happy!

Ordered a door handle assembly and was pleased with the experience. The website was easy to understand and navigate, and I found my part right away. The part shipped quickly and packed well. Would definitely recommend windowparts. com.

Part delivered as ordered. Service and communication easy and informative

Tried to contact them after purchasing twice, got no response.

Packaged well. . . shipping was quick and items fit perfectly.

Came sooner then expected!

Great and helpful