Finding the correct part on-line was fabulous! As soon as I opened up the package, I just knew it was the right part. I don't know how old the sliders are, but I have to think that Anderson made a good part, and stuck with it. . . . Lucky for me.

Excellent customer service. Parts shipped as ordered.

Had to ask for a tracking number - not willing to download another app to track shipment.

Part and shipping were fine

Fast delivery

Easy to order and shipped without damage.

Delay in delivery due to back order. I had to call to find this out. Sales associate was very helpful and courteous, but I would have liked to have been notified. I do not mind that it was delayed but would like to have known so I was not concerned it had been lost in transit.

Correct part identified and delivered

Exact fit easy to replace

After a hiccup that was immediately resolved, we have a new, functioning replacement for our old cir. 1991 Narroline lower sash. I definitely recommend WindowParts. com. Shipping is not going to be next week on an order like this but it wasn't unreasonable either. The price was fair, comparable. Customer service (Kyle) excelled. I would recommend, and buy from WindowParts. com again.

I still have not received the second part of the order. Charge already appears on my credit card statement. There is no way to contact company directly to solve the problem

Fast, exact order fulfillment.

it took longer than expected

Delivery was a little slow, but when I followed up, Trevor advised that they also came in Stone vs White and let me change order to Stone. Very please with Customer Service Support.

good company and service

Made it on time. . . . very nice job. . . package arrived unbroken this time. . . thanks guys

Simple and easy

Couldn't be more satisfied

Parts showed up on time and in great shape.

You sent the part I ordered with no crank handle and have not responded to the email I sent informing you of this.