Husband hasn't received his December subscription pouch. No communication so far. Has this company gone bust?

Deliveries, communications and events have stopped. Is the company in trouble?

Deliveries, communications and events have stopped. Is the company in trouble?

My two best friends and I now live at different ends of the country. During Covid we wanted to find a way of connecting - so we all three of us signed up for Whisky Me, and do a monthly whisky tasting on Microsoft Teams! We each have a shared love of scotch, and this has been the perfect way for us to continue our friendship through the pandemic and now that we live all over England. We are huge fans!

After a very long time being a member. I won't give up my membership. WhiskyMe takes the headache out of choosing my "Future Me" purchases, "gift" purchases and "I need right NOW" purchases based on the variety they post to us. Also helps that my membership provides discounts in central London; when I have to pick up last minute emergency "gift" bottles from distinguished whisky purveyors inside the Square Mile on route home back to the coastal sticks where I reside.

Found the checkout extremely difficult to negotiate. At one point I had £497 in my basket! Eventually worked our how to reduce to what I required. Confused by confirmatory email as it seemed to suggest I had only ordered one gift voucher and not two.

Nice and easy, delivery quick, husband loves getting his pouch every month.

Delivery has been very hit and miss this year, pouches seem to arrive at random, often after the live tastings. Not good value for money.

I was so grateful to WhiskyMe team for responding to my purchase issue outside of their office hours. Due to living on West Coast US, overlap is only 2 hrs in the morning and because of this extra mile support I was able to get the Christmas gift to family in the UK on time!!! Thank you!!!

Very pleased with whiskey. Ordering was easy. Delivery was quick and arrived on time for Christmas . Overall - amazing .

Great service & a fantastic selection of whisk(e)ys! Gifted as a present, but have just purchased for someone else as I was so impressed. Looking forward to more tasty treats in the new year!

Excellent service. Such a good way to sample different whiskies every month!

Always great service from online store and customer helpline

Kept informed of what's happening. Quick to respond to direct email queries.

I tried to buy a bottle of whisky online but most of them were out of stock at the time. I had 2 vouchers via points to redeem and I managed to redeem one voucher but lost the second voucher due to a computer error. The pouch of whisky that I bought was lovely but a shame that I could not buy the product I really wanted. So the products are fabulous but the computer system needs looking at.

Really easy to sign up for a gift subscription. Needed a bit of help from customer services due to incorrect code on card but reply came quick and issue resolved satisfactorily. Only 1 wee concern is that I didn't realise that packages came via Evri - this can sometimes be a problem in the area I live in as deliveries are not always on time and are sometimes left out by doorways where other people can see them ( this is even with leaving instructions for safe place delivery) - Hoping this doesn't happen with future deliveries

Getting regular Whiskey (much preferred spelling) has allowed and taught me which whiskey I actually like. I don't like Peaty whiskey now. My wife doesn't like whiskey but even she enjoys reading the cards and chooses which one I should drink.

Just awesome, great gift for a whisky lover

Good and smokey, with petroleum and peat galore. Similar to a Laphroaig 10 year old.

Excellent service and items ordered received timely. Packaging is very good. All items can be recycled