I placed an order for four wet brushes, which included the lemon brush. I did not receive the lemon style I ordered and instead have received two peach. After a week of trying I have been unable to reach wet brush by phone or email to resolve this. I’m very disappointed.

Fast delivery

I received it very quickly and I shared one with my friend

Love product anf fast delivery

Stolen package they won’t replace.

Won’t respond to my emails fedex delivered to the wrong house and it was stolen.

Too hard of a brush causes breakage and too small for long hair.

I love this brand! Their brushes always last a long time for me. Shipping was fast and it arrived in perfect condition.

My brush seemed used. Had crumbs on it and scratches.

Received quickly Is a Christmas gift

WORST CUSTOMER SERVICE

I received only 1 of 5 orders!! One week and after multiple calls and emails, still no response!

This is for my 6 year old daughter for Christmas. I will let you know how it is then. We have had many wet brush’s through the years. She will love the wicked brush I’m sure.

My brush arrived cracked in half and I have reached out multiple times for a replacement with no response.

Great brush

Order was easy, delivery was fast. No complaints there.

To be named after a Nightmare, this brush works well on wet hair. Very compact, without being too small, it fits in your purse or backpack for on-the-go detangling. Get Jack or Sally to help keep your mane mess free. Don’t forget to use the retro hair scrunchie loved by Generation X for over three decades. With five stars, sturdy quality and whimsical design, you can buy confidently.

Non-existent customer service

I emailed the company three times and tried to call them as well (never got anyone to answer) to change my order from a Jack Skellington brush to a Sally brush. My first email was within minutes of placing my order when I realized my mistake. This brush was for my granddaughter and she likes the brush fine, but why provide an email address and phone number for "help" if efforts to make contact through these channels are futile? I still have never heard a word from the company in response to my request for help.

Never arrived, dead tracking number, no response to emails.