Absolutely disgraceful customer service. Having not received my order i contacted the seller via the link ftom B&Q 6 times with no resolution to my problem. The responses seem to be automated. I will now be seeking a full refund and will not use this company again.

Arrived on time. Robust sturdy TV fixing bracket. Reasonably priced.

bought for my husbands birthday no problems with Evri our Evri driver is great. Delivered quick easily assembled. No more ladders we have a tall hedge the trimmer goes through the branches with ease. The blade can be used on different angles husband still trying to figure out which angle to use it on but only purchased mid August. Would recommend especially to the people who have to stand holding the ladders for hours on end whilst your partner is up the ladders trimming hedges. No problems excellent service and a good price.

I purchased a vonaus 1800 watt lawn scarifier for my 86th bitdhay on the 17th August 2025. from a seller listed on the Sponsored sellers list. When 5 days had passed I checked my order and tried to contact the seller from their listed methods and all three came back as unreachable and don't exist . I phoned their numbe and that was a scammed private number and the guy confirmed he had been inundated with call about their vonhaus or other purchase items . I have done some detailed searches on this seller and it shows up on Yell,Facebook,and many London search for companies . They even show a convincing diy highstreet shop front Beware I have given the link below You hsve been warned do not buy this vonhaus scarifier from this sell Im out of pocket £89. 99 . Without much chance of getting it back a d without the scarifier https://gardeningdiys.***/products/vonhaus-1800w-2-in-1-40cm-scarifier-aerator?variant=51991629955336&country=GB¤cy=GBP&utm_medium=product_sync&utm_source=google&utm_content=sag_organic&utm_campaign=sag_organic&gad_source=1&gad_campaignid=22774968706&gclid=CjwKCAjwk7DFBhBAEiwAeYbJscLKX2Mlyj1-itfkKxZ2uEvnYeixuyqVj4RSXRtn8w05Z6hq_52TZhoC1mMQAvD_BwE. BRIAN WRIGHT.

Absolutely disgraceful customer experience. First grass strimmer was faulty, they told me to dispose of it. I did, they then sent a replacement which I refused and returned. They still charged me, and I waited 6weeks for my refund, which was £6 short. No response. No my daughter bought me another two in one telescopic strimmer. This would not work and they told me to dispose of this I did,. They said they would send a replacement, now they are not. I am left with nothing. This is a debenhams market place and they are disgraceful. Now being escalated to consumer rights.

One of the boards had a damaged end and no fixing screws, M5 plugs or nuts and bolts to fix part of it together, after trying to get Vonhaus to send the missing items they said it was not possible as they don’t stock the individual items, they offered a £15 refund instead, then credited my bank card with £5. 99, very, very disappointing.

Product is find, but. Had issues with Evri which granted were sorted in reasonable time. However could have been so much easier if there had been a courier option (Evri particularly bad in my area) and a contact number for Vanhaus. Automated and seemingly scripted messaging, gerr!!

I've emailed von haus twice about purchasing a part for my bbq but they just don't reply.

Ordered pole hedge trimmer and spare battery, but had issues with Evri. To be fare Vanhaus dealt with it in reason time, and all came good in the end. (something I had seen on other reviews) However the process could have been so much easier had there been an alternative courier available (Evri are particularly bad in my area) and a telephone contact for Vanhaus. Automated, seemingly scripted messaging. ger!! So far the product is all good and could be tempted by others, my reservations will be no telephone contact and courier.

Bench cover fits my 2 seater sofa. Good quality, hard wearing material, very pleased. Received just in time for a heavy downpour. Would recommend

Great ladder at a great price

Sturdy, good price, very pleased.

Looks to be a sturdy trolley but it wasn’t the easiest to build as instructions are very unclear.

Excellent value for money, totally satisfied

Such great value. We had a really windy, stormy night here recently, and the cover stayed on and intact with us only loosely tying it. So pleased with the material after some of the others we’ve purchased previously.

Very well made and the colour suits the garden admirably. Highly comfortable chairs that we will have for years.

Went together really well no special tools needed with quick release fasteners used. Looks well built and from the limited operation seem to do the job really nicely. I don’t think any collection bin will be big enough as on a light setting the machine pulls up a lot of debris from the lawn which is good. Probably best not to use the bin and rake the debris up afterward. You are meant to use the airator when the ground is damp and grass not under stress so with the current good weather can’t do a whole lawn test. Any how very pleased with it and good value for the money.

Replaced an earlier one that had got badly stained with tree sapphire. Delighted with both product and service.

My previous base wasn't good if it was windy this one is much heavier & as well as looking nice it's held up the Parasol without the whole thing falling when it's windy a happy Customer thank you.

Although this machine is quite rugged and easy to use . it doesn't have the ability to fit stellnbkades.