Beautiful ring and great service !

Fedex still has my package.

Fast shipping

Shipping was good, arrive earlier than expected. Arrived in a nice box with the small box inside and then the ring box inside of there. Very secure.

Every thing went smoothly and my wife is very happy with her gift.

When you order you ring , or jewelry , you will have to wait for it to be made. But the wait it worth it !

Clasp broke one day in and the only offer was for me to send it back and wait 3 weeks for a "repair. "

Exquisite Stunning Beautiful

Shopping with Von is great & I've purchased a few rings which are gorgeous. Unfortunately this purchase fell flat because I ordered a style that I ended up not liking.

Overall great work. We are pleased with it. I had some concerns it may be a scam. There were delays in getting my gift to me. But it arrived, later than expected, but it looks amazing.

So far so good

❤️

Bought a bracelet and broke after two days of wearing it. Sent it back and got a full refund, after paying $20 for shipping.

Shipping was a little slow but, communication was great.

Information about Warranties with descriptions of items are not provided

Great shipping and service!

not as i expected

I purchased the bracelet and immediately reached out to customer service via chat to request them to process it quickly as it needed to be gifted 3/7. April stated they do not do expedited shipping, so I requested that they process it through their workflow quicker as estimate was 5 days after order, for bracelet to be shipped (2 days are weekend in this). April stated that they cannot do I requested that the order be cancelled. She confirmed and stated it can take up to 24-48 hrs to refund purchase. She confirmed that she will cancel the order. I started looking for a new gift but lo and behold the bracelet shows up at my door. So while the bracelet is beautiful, I did cancel my order within 20 minutes of ordering and they completely dropped the ball. April was very robotic with her answers and did not attempt to assist at all with my request.

Great customer service

And here here it is I just wrote a review where you told me to write a review and send it and now you want me to write a different review no Von Dia you are not getting another review. You’ll never get another dollar from me. Horrible customer service horrible, horrible horrible.