Everything was great. From purchasing to receiving

Wife loved it

Great service and quality. Will definitely shop again.

Shipping was great

Am not happy with the quality of the diamond bracelet since had for few months and broken. PS in Scottsdale Az

The bracelet was well worth the money spent. My wife truly loves it

Its amazing

The packaging & presentation were superior.

Easy transaction, and fast shipping and delivery.

Came within a week

Not thrilled

It's been a nightmare since the beginning to be honest and I really really really really wanted this to work out but I'm tired of going through the same stress worrying how bad it will be when I receive it, if I receive it since the last delivery was an absolute headache bc half the time the FedEx driver were never on our road but claims they attempted the delivery. Problem is I was home all three times, even the first two so called attempts when one of the attempts there was never even a FedEx truck on our street bc our cameras proved that. I'm still waiting on my replacement which I'm sure will be difficult also to get even though they told me when they received the damaged one they would just make sure it is how it was when I got it and they would immediately send the replacement which didn't happen like that so now it's going to be a utmost nightmare to receive the package bc I have to leave to get my kids I'm sure the time of the delivery every time with my luck. If you would have done what you said I wouldn't have even had to leave to get my kids and would have been ok. Then I ignorantly spent more money with y'all trying to give y'all a chance and same ordeal all scratched up and when I told your customer service they tried to give me an excuse as to silver scratches easily and so it happened when the shipping happened. That's BS because you can tell a lot of these are gouges out of the necklace al and there's no way that it could happen like that. Then they tell me one thing and whenever they received the damaged necklace back they decide to do whatever they want to do instead of what they said they would do. Looks like I'm going to be looking for other jewelry stores which absolutely sucks because I really wanted this to work out. And it's really funny that my diamond sterling silver Cuban necklace from Zales doesn't have scratches all over it like that. And it was shipped to me and I've had that necklace for almost a year now. Wear it daily. Now by the way...

Absolutely magnificent. I’ll be buying more products from Von in the future

Communication

Excellent

Wife loves it.

Fantastic

The bracelet broke the third time I wore it. Of course it lasted just over the 30-day return window. I would avoid purchasing this bracelet. Diamonds are genuine, but the quality just isn't there.

Fast 2 day shipping!

I am so in love with my ring! It is gorgeous and is better than thought. It arrived a few days before expected ship date. It was packaged very well and came with a certificate. When I reached out to customer service, they answered my questions right away. I absolutely recommend Von Diamonds.