Not happy with Viome’s policy on cancellation. People should have the power to decide if they want to stick with something when they are spending their own money. Ridiculous that you have to stay with the subscription (they don’t offer to order one months worth to give it a try only subscription) at over $200 a month and if you cancel within the first 4 months you get charged another month. Lost a customer before I even got started.

It was easy to do and the regulars were interesting. I recommend

I wish there was a way to get the results of me tests/data about my body. Not just the viome recommendations

Waste of money. This is not Full Body Intelligence! They only test for some gut problems with the goal to sell supplements. You will be better of using the ALLETESS Medical Laboratory FingerStick IgG 184 Food Panel.

I don't know what to think about viome. I wouldn't be able to say if analyse is accurate or not.

Took too long to be shipped after ordering. I ran out of product before the new shipment arrived.

My supplements came well package, but when I begin to take my first dose, and my stomach was in so much pain from the supplement to where I had to go to the emergency room because some of the ingredients that was in the supplements and some of my food allergies in the ingredients, and I reported that I had food allergies and gave it to them, but they still added it to my supplement

This was a waste of money. It did not provide me with any visibility to real issues.

I really like how customer service is willing to help make things easy for there customers

I have waited for months for my results.

The results are so comprehensive, but so easy to read, I am constantly re-reading the data, and even the data has notes that add to understanding. I am outside of the US so cannot get the supplements but am going to follow the food recommendations and buy the main supplements I need. This is a game changer for me - thank you. And just got an email with exercises to do, it's like you read my mind, just wondering about fitness.

I really didn’t enjoy my experience with this test, especially the blood sample portion. The kit only included two blood pricking gadgets, and I had a difficult time drawing enough blood that morning. I wasn’t able to fill both samples completely, which was frustrating and upsetting. I ended up having to purchase additional tubes, but even then, it was uncomfortable having to prick multiple fingers. The process was also quite triggering for someone with a history of self-harm, which made the experience even more distressing. At this point, I’m not even sure if my results will be valid since I couldn’t collect enough blood. Overall, I’m really disappointed that the kit didn’t provide extra tubes and that the process was so difficult—especially for the price of $300.

VERY poor communications I ask to remove an non suplenment ingrident and they have refused. Very bad communication protocol. Steven LeCam

I have waited for weeks for the supplements to be delivered. I get a notification from shop that they were delivered and they weren’t. I had to call customer service to find out that they haven’t even been started!!! That I will have to wait another two weeks for processing. They are investigating to see why it doesn’t show my subscription. The labs went great but the supplement subscription has been sub par. There was no communication about a delay and no way to see about it in the app. I sent screenshots to the customer service representative, hopefully this gets fixed. I will change my review if things get fixed in a timely manner.

No way to see the test results and send them to a physician, super confusing user interface

Very disappointed as I have cancelled the subscription last month and am still being charged. Pleaes resolve!!! Peggy Dunn

It is hard to navigate in my results and not possible to download it in one comprehensive report that has EVERY PIECE OF INFO in it that I can then take to my healthcare providers. I extensively exchanged messages about this issue with customer service and the best advice I got was to save it screenshot by screenshot for 20 scores . My sense is that I wasted my money to get this test done.

Did well

Simple instructions, updated information regularly, got a discount that made cost affordable.

I started with Viome in March of this year. I had the full body intelligence test and started probiotics and supplements. I was in a severe flare of of several autoimmune diseases and felt terrible all the time. Since following the dietary recommendations and taking the supplements over several months I have come to feel the best I've felt in years! I'm also off immunosuppression meds for 2 month now with no deterioration in how I feel. I can't recommend this company highly enough. They have quite literally completely changed my life.