The app is chock full of data and useful information for health improvement. I think the recipe section is very thoughtful. Easy to reorder tests and supplements.

I don't like my results as they are not scientific, they don't provide you with explanation which bacteria do what . The impressive list of microbes is not trustworthy as it seems to be picked at random, not from sequencing. The health score are just some numbers, no explanation on how they come about and no advice how to improve it, just general overview. Recommendation for good biodiversity in gut is to add more bugs. Why?

I spent $750 to be told not to eat white rice, dayes, sugar and oats!!! I was not eating those anyway. No other information, just a list of supplements I should buy from Viome!!

Their test missed the fact that I lack the bacteria to process oxalates due to gut disbiosis. Many of their suggested foods are high in oxalates which further inflamed my gut.

Definitely some perks but this is really only designed to sell you supplements. I wanted the actual numbers not their scores and there is no way to download one report. Definitely wouldn't bother. Have your real doc do it. Every single line seems to be about selling you something.

The testing part was easy. However, the program does not give me what I need, which is a list of all the foods that I should and should not eat all in one. Easy to find place. I find this app very difficult to use in a practical sense

This product is a scam. Don't even wast your time and money. The results are very generic, they do not provide an actionable goals. They only try to sell you incredibly overpriced supplements. Terrible, terrible product.

Great experience and help moving forward

Shipping was quick and easy, service was good when I needed to call customer service to clarify that the treats does not prioritize allergens that could be harmful to you or your child.

Didn't learn a particularly lot that was new; a lot of the recco's seemed simply in response to things I said were a potential health issue. Haven't really seen much improvement. Expensive. And every link on profile page works EXCEPT the one to contact customer service.

Very generic results and videos, recomendaciones are hard to understand. I specifically did this test for gas amd diahrea issues and no solutions or diagnostics where sent. They are only trying to sell me more probiotics. There recomendations are mor fiber more prebiotics, no tomatoe, and other things o have already tried with o avail. I was hoping they would find a specific bacteria or issue. Still stuck after all this

When I input my correct address the app gives me a suggestion. The suggested address is incorrect. I select 'Use my input'. It shows the correct address. Then I hit 'next' and my address is incorrect again. I did not find a way to fix this.

This product is excellent helped me get rid of c diff. Highly recommend to all who suffer with gut issues. Just wish it was a Lil less expensive . Definitely a great way to get healthy.

How sad to have companies with no customer support. Horrible experience

You have my age wrong. My birth year is 1967. You have me as being age 40 wiht a BioAge of 51. I am 58. I am also questioning the acuracy of your oral test. I have past history of dental decay but no decay for 30 plus years. I also have zero mouth/gum inflammation/gingivitis.

Wish I knew how to contact you with a question . Love what you did but you are lacking customer support .

It’s been almost 4 months since I sent in my samples and I still haven’t heard back from Viome. Still shows they’re waiting on my samples. Finding help through customer support is near impossible.

i’ve been waiting since September to get results and haven’t gotten any yet. You could never talk to anybody on the phone and everything is done by email and I never get any answers. I’m always referred back to my account.

I just took my 2nd test after 5 months of closely following my recommendations and taking the supplements. I never ate an avoid food and barely ate the minimize foods. My results are much worse and my bioage went up 5 years. Either the food recommendations were off, the supplements were off or the testing was off. I put a call into customer service and am waiting to hear back from a clinician.

I don’t know about the test results - but the complete lack of any customer service between payment and results is v frustrating. You cannot speak to an agent for love nor money so it seems. Just in one automated doom loop.