Site reviews
Happy steaming
Love this product. Easy to use and love the results.
Happy steaming
Love this product. Easy to use and love the results.
Ms
My neice was extremely happy and the shipping was awesome
Ms
My neice was extremely happy and the shipping was awesome
Love it!
I love all the products I ordered! Thank you for making a great product!
Love it!
I love all the products I ordered! Thank you for making a great product!
Black Raedia facial
Items not received yet but status updates are appreciated.
Black Raedia facial
Items not received yet but status updates are appreciated.
Not what expected
I bought this as a gift shipping was a mess 1st of all, I did not gift this to who it was originally for due to how late I received this. But the feedback was not good the mini roller is flimsy and cheaply made the water reservoir leaves water in the compartment getting a nasty smell like an iron leaving you to steam ur face with what smells like a water hose lol and the mirror is sheer madness with how cheap it feels I believe these items are marketed for kids, everything I truly feel is garbage I want my money back
Not what expected
I bought this as a gift shipping was a mess 1st of all, I did not gift this to who it was originally for due to how late I received this. But the feedback was not good the mini roller is flimsy and cheaply made the water reservoir leaves water in the compartment getting a nasty smell like an iron leaving you to steam ur face with what smells like a water hose lol and the mirror is sheer madness with how cheap it feels I believe these items are marketed for kids, everything I truly feel is garbage I want my money back
Aria Face Steamer
Love love this steamer! In the two weeks I’ve been using it I can tell the difference in the appearance of my face. Highly recommend.
Aria Face Steamer
Love love this steamer! In the two weeks I’ve been using it I can tell the difference in the appearance of my face. Highly recommend.
Communication
I was told my order would be sent out the first week in December. I received no updates until I inquired close to Christmas and was told it was on back order. I sent two emails with so slow response times and general responses. Very disappointed. The item was ordered on 11/29 and received on 12/28. After Christmas. I will no longer do business with your company. .
Communication
I was told my order would be sent out the first week in December. I received no updates until I inquired close to Christmas and was told it was on back order. I sent two emails with so slow response times and general responses. Very disappointed. The item was ordered on 11/29 and received on 12/28. After Christmas. I will no longer do business with your company. .
NEVER RECEIVED MY ORDER!
I never received my order. I ordered on November 29th. My purchase was a Christmas gift for my daughter. I have repeatedly emailed Vanity Planet and have not gotten a response to get me my order. Order # VP2535430 Erikka Islas (210)264-3735 1805 Chelsea St. El Paso, TX. 79903
NEVER RECEIVED MY ORDER!
I never received my order. I ordered on November 29th. My purchase was a Christmas gift for my daughter. I have repeatedly emailed Vanity Planet and have not gotten a response to get me my order. Order # VP2535430 Erikka Islas (210)264-3735 1805 Chelsea St. El Paso, TX. 79903
Missing body brushes
I ordered 6 of these, and not one of them came with a body brush or the correct case to storage the body brush if I were to have one. I have emailed them twice about it and still no response on my 6 missing body brushes. I would’ve given this 5 stars if it wasn’t for the those issues. Because overall the brushes feel great.
Missing body brushes
I ordered 6 of these, and not one of them came with a body brush or the correct case to storage the body brush if I were to have one. I have emailed them twice about it and still no response on my 6 missing body brushes. I would’ve given this 5 stars if it wasn’t for the those issues. Because overall the brushes feel great.
Missing products/still haven’t been refunded
I will be writing an official review and disputing my credit card asap
Missing products/still haven’t been refunded
I will be writing an official review and disputing my credit card asap
Damaged box, crushed, opened, missing item
To this day I still have not gotten reimbursed or item replaced … box arrived crushed open and one of two items missing. I wasn’t home when it was delivered so didn’t have the opportunity to refuse the delivery. Instead I’m still trying to fix this problem. Unfortunately this was a Xmas gift. Now I’m hesitant to purchase any future items, It’d be really whole lot easier if there was a phone number to call customer service
Damaged box, crushed, opened, missing item
To this day I still have not gotten reimbursed or item replaced … box arrived crushed open and one of two items missing. I wasn’t home when it was delivered so didn’t have the opportunity to refuse the delivery. Instead I’m still trying to fix this problem. Unfortunately this was a Xmas gift. Now I’m hesitant to purchase any future items, It’d be really whole lot easier if there was a phone number to call customer service
Awesome brush
It was softer than I expected, yet it cleaned my face really good. I have been wanting to get one for years and I'm glad I got this one.
Awesome brush
It was softer than I expected, yet it cleaned my face really good. I have been wanting to get one for years and I'm glad I got this one.
Merry Christmas
I purchased these as a Christmas gift. So far we are both loving them and our skin feels so good.
Merry Christmas
I purchased these as a Christmas gift. So far we are both loving them and our skin feels so good.
all products not in package
I realize that the shipping issue wasn't your fault. And I appreciate the updates. However, a "mini-ice roller" was also supposed to be in the package, and it was not.
all products not in package
I realize that the shipping issue wasn't your fault. And I appreciate the updates. However, a "mini-ice roller" was also supposed to be in the package, and it was not.
Amazing steamer
The vanity planet steamer is an amazing at home spa experience! I would tell my friends about it!
Amazing steamer
The vanity planet steamer is an amazing at home spa experience! I would tell my friends about it!
Still waiting for product
Only part of my order was shipped. I’ve contacted customer service several times and they keep telling me the rest of the order will ship soon but it has been over a month. It was supposed to be a Christmas gift. They will not give me a shipping date or a refund. I am very frustrated. This is my first and last time purchasing from your company.
Still waiting for product
Only part of my order was shipped. I’ve contacted customer service several times and they keep telling me the rest of the order will ship soon but it has been over a month. It was supposed to be a Christmas gift. They will not give me a shipping date or a refund. I am very frustrated. This is my first and last time purchasing from your company.
The best steamer
Love this little steamer. It’s so fancy 🥰
The best steamer
Love this little steamer. It’s so fancy 🥰
First and last time ordering from Vanity Planet
Generic communication. Shipping times shifted AFTER ordering. Would be nice if you had a customer service phone number to call an actual person. Makeup brushes in order - ends fell off five different brushes in set.
First and last time ordering from Vanity Planet
Generic communication. Shipping times shifted AFTER ordering. Would be nice if you had a customer service phone number to call an actual person. Makeup brushes in order - ends fell off five different brushes in set.
Review
I am very pleased with the device I purchased to incorporate in my skincare regimen.
Review
I am very pleased with the device I purchased to incorporate in my skincare regimen.
Aira is ok but Exfora doesn't charge!
So I purchased the bundle of Aira and Exfora with the replacement fillers. The Aira works ok so far but the Exfora doesn't seems to be charging!? I like to continue both but now I'm not sure to just return the Exfora or the whole bundle.
Aira is ok but Exfora doesn't charge!
So I purchased the bundle of Aira and Exfora with the replacement fillers. The Aira works ok so far but the Exfora doesn't seems to be charging!? I like to continue both but now I'm not sure to just return the Exfora or the whole bundle.



