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So far, very pleased with the product it’s been about two months
Efficient delivery. We did not experience any issues.
Got me the right part.
Quick shipping, packaged well
My name is Carlos …. I have been an HVAC tech for 24 years … I have called many manufacturers and spoke to many tech support people…. Your tech support VANCE DAVIS . . was amazing … very patient, knowledgeable and walked me through everything with a lot of patience…. What really surprised me … I called the 1 800 line … and I never even spoke to somebody , I actually hung up the phone because I thought it was closed …. He called me back and ask if I called …. Like I said I’ve called many manufacturers… if I lose phone service or hang up…. They never call back … Also I had a leak when we were testing the drain line, so I told him I need to fix first … it was late at night , so I told him I’ll call in he morning… he told me text the number he told me to send picture(so he can see what kind of unit I have ) and just put his name on it … and he said will get back to me…. . I did that in the morning… he said he will call in 20 min( was with other customer)… an he did call… Very good experience…. Like I said I’m a technician…. Very hard to talk to somebody on a phone with the patience he had …. Very good tech support….
US water has been Great to work with from the beginning they have cared about their products and helping to get the proper Items.
Good service and good communication for my orders i Really appreciated.
Love it. Game changer. Excellent service and support. Really enjoyed the interactions I had with the sales representative I worked with. Good honest people.
US Water Systems has been a top notch company. Great products and helpful support. I will remain a customer for a long time.
Ian was super helpful with ensuring that I purchased the right pump for the job of reverse osmosis water delivery. Fast shipping and great service. Thanks!
Works good!
Great filter saved me a lot of time
Great product 👍
Good customer service!
They're very helpful over the phone, kinda responsive via email, a bit argumentative when something gets damaged in shipping, the shipping speed makes paint drying look like lightening and will lie about it (ordered the filter and it took 15 days just for it to be shipped, not delivered, shipped). The filer price was extraordinarily high $80 plus shipping and must be replaced every year or more frequently. Lord forbid you need to return an item. They must review your request to return an item, a board must then approve the return, return shipping is your own expense, they deduct a restocking fee from your refund amount. Sounds crazy eh? Everything I listed is absolutely true with zero exaggeration. Expect my review to be deleted, just watch.
All good, thanks!
Very good.
Great product and great value. Definitely recommend this company.
Everything went very smoothly and purchasing my filters through the website. I also checked out the YouTube videos on easy installation. I would do this again in a heartbeat. Thank you.
Very good turnaround




| Stars | Count |
|---|---|
| 5 | 4936 |
| 4 | 485 |
| 3 | 207 |
| 2 | 123 |
| 1 | 221 |
| Total | 5972 |