Ask Ben Character
ask
ben
All brandsHow it worksArticles
Homepage
Brands
upstep-com

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
Ben
By
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility
Ben
By

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility

Site reviews

How we present the reviews
Anonymous user
Robert C.🇺🇸
Verified Buyer
5 out of 5 stars

Great Orthotics.

The orthotics I ordered from Upstep fell great and fit perfectly into my walking shoes. I've only had them a week and can already feel the difference in my foot pain from plantar fasciitis.

AUG 20, 2025
Anonymous user
Linda S.🇺🇸
Verified Buyer
5 out of 5 stars

Orthodocs

Very light! Jdont evrn know they are on. ! So far so good! Thank you!

AUG 19, 2025
Anonymous user
Ken H.🇺🇸
Verified Buyer
5 out of 5 stars

Upstep lets you keep getting your steps in

The folks at Upstep aim to ensure a satisfied customer. My feet are a bit messed up, an the initial pair had some issues. The Upstep team addressed to issues and sent another pair, which fit fine, quickly. Once the reworked pair were approved, the second set were made and shipped, and they are proving their value. Foot pain has been significantly reduced, and walking and hiking are much more comfortable now.

AUG 19, 2025
Anonymous user
Anthony M.🇺🇸
Verified Buyer
5 out of 5 stars

I feel like Walking Again

I was surprised how easy the website was. Quick and very informative. I got regular updates and plenty of information from UPSTEP experts. Shipping was structured very well. I got my inserts very quick, about 10 days. The inserts fit great, just going thru a break in period. Basically 2 hours a day until my feet get used to them. I did check with the "other" competitor first before trying UPSTEP, but they were price prohibitive for a retiree. My purchase was well worth it!

AUG 18, 2025
Anonymous user
Veronica O.🇺🇸
Verified Buyer
5 out of 5 stars

Great support

So far I have done 2 long runs with these insoles and no sign of plantar fasciitis. They have support on the right spots. Great balance of sturdiness and cushion. A well done job!

AUG 17, 2025
Anonymous user
Brian F.🇺🇸
Verified Buyer
5 out of 5 stars

Worth the money

I've literally tried them all off the shelves/ Amazon. And these are truly the best in every way.

AUG 16, 2025
Anonymous user
Amy S.🇺🇸
Verified Buyer
5 out of 5 stars

Life changer

In just one day, the swelling in my ankle went down. My limp has significantly improved in just one day. I'm overwhelmed with the thought that my pain just might subside completely in a few weeks. Thank you so much. I've spent thousands of dollars at doctor's and chiropractor appointments and throwing money away with there products that didn't work. I have charcot Marie tooth disease which causes my arches to be extremely high. Your product may have just changed my life in a way I never thought imaginable. Oh and your customer service is excellent 👍. When I sent my molds back to UPS they didn't scan it and you guys immediately sent me a replacement with no questions. I just want to say thank you and you will always have my business.

AUG 15, 2025
Anonymous user
Steven V.🇺🇸
Verified Buyer
5 out of 5 stars

What an easy process!

Upstep's team is very efficient and they keep you informed through the whole process.

AUG 11, 2025
Anonymous user
William D.🇺🇸
Verified Buyer
5 out of 5 stars

Upstep review

Love the perscription auality inserts

AUG 1, 2025
Anonymous user
Alex J.🇺🇸
Verified Buyer
5 out of 5 stars

👍

👍

JUL 30, 2025
Anonymous user
James O.🇺🇸
Verified Buyer
5 out of 5 stars

Multisport Custom Orthotics

Absolutely amazing! I have fallen arches and these have taken my foot pain away! I playgolf, walk on a treadmill and have no problems with pain or discomfort. I do plan on buying again when these wearout.

JUL 30, 2025
Anonymous user
David R.🇺🇸
Verified Buyer
5 out of 5 stars

Excellent customer service

they are very helpful and understanding. When I asked for help they were very quick to respond with an excellent idea.

JUL 4, 2025
Anonymous user
Gina H.🇺🇸
Verified Buyer
5 out of 5 stars

Excellent

Really great experience, communication, quality and attention to detail!

JUN 25, 2025
Anonymous user
Jose P.🇺🇸
Verified Buyer
5 out of 5 stars

thank you

thank you

JUN 20, 2025
Anonymous user
Debora E.🇺🇸
Verified Buyer
5 out of 5 stars

It’s taking a bit to

It’s taking a bit to get used to them, but so far, I love them!

MAY 29, 2025
Anonymous user
Forest N.🇺🇸
Verified Buyer
5 out of 5 stars

Remake

Thank you for remaking my insole this pair feels much better, will give an update once I’m able to wear them a full day.

MAY 26, 2025
Anonymous user
Jay A.🇺🇸
Verified Buyer
4 out of 5 stars

good

good

MAY 18, 2025
Anonymous user
Terry D.🇺🇸
Verified Buyer
5 out of 5 stars

Highly Recommend!

Highly Recommend!

MAY 7, 2025
Anonymous user
Sarah H.🇺🇸
Verified Buyer
5 out of 5 stars

Very pleased with my insoles

Very pleased with my insoles and my feet are feeling better after only two weeks.

APR 23, 2025
Anonymous user
Gary F.🇺🇸
Verified Buyer
5 out of 5 stars

Complete satisfaction

I am convinced, based on my experience, that complete satisfaction is the goal of Upstep. I needed some adjustments after my first two pair of inserts. Through two rounds of corrections, including one manufacturing error, I have two pair of inserts, at no additional cost, which have made a great difference in my foot pain. Thanks for your customer oriented approach.

APR 16, 2025
12345

More brands you might like

http://langehair.com brand image
health & beauty

http://langehair.com

View brand|Shop brand
Rating
4.8
Total Reviews
1.6M
Brand image placeholder
health & beauty

https://www.flaconi.de/

View brand|Shop brand
Rating
4.8
Total Reviews
1.1M
Brand image placeholder
health & beauty

https://www.flaconi.at/

View brand|Shop brand
Rating
4.8
Total Reviews
1.0M
magento.upstep.com logo

magento.upstep.com

health & beauty
4.7
|
6,047
Visit online store
magento.upstep.com logo

magento.upstep.com

health & beauty
4.7
|
6,047
Visit online store
4.7
4.7 out of 5 stars
Based on 6047 reviews
5
4931
4
782
3
169
Ratings distribution data table
StarsCount
54931
4782
3169
264
1101
Total6047
2
64
1
101