I bought replacement straps for my daughter. They work, but the issue is that the material for the top of the top strap is very stiff and sharp. It is causing cuts on the opposite lower leg if the strap slightly comes off the velcro or if the opposite leg rubs against the strap somehow. The original straps were softer and not as sharp not the top. Hoping that the straps will get softer as they get broken in or if there is a way to make them softer so the top of the strap isn't so sharp.

Great customer service

After trying several different ankle braces that would fit my ankle AND inside of my shoe comfortably. Although I was cleared from my doctor to return to volleyball, I was slightly apprehensive. The cushion and support from my Ultra Ankle Zoom brace give me the extra confidence to go all in on my game play.

I have a size twelve foot so I purchased the large. It was too big but I decided to try it out. I strapped it up tight and by halftime, the side of my foot was beginning to hurt. So I loosened it and rolled my ankle. So I used it again the next week but this time just played through the pain in my foot. When my body cooled down, the pain in my foot was to the point that I had a slight limp. Not impressed overall and will be trying a different brand.

The customer service is personal and amazing. I spoke with a representative in the phone. He was very helpful and thorough. I also spoke with the staff at a tournament booth. They were just as knowledgeable, caring and concerned. The brace has amazing support and is comfortable.

I have moderate osteoarthritis of my left ankle. Using the zoom brace provides good support so I can continue to walk and golf 18 holes with minimal ankle pain. The brace is comfortable and not as bulky as I feared. Rick was fantastic. For some reason, the shipment was delayed. He followed the shipping daily and gave me daily updates. He even offered to send me another brace if I did not receive the brace in a few days. Hard to find such great customer support these days.

Straps

Love these braces! I have one D2 volleyball player and one high school volleyball player. They both swear by these braces!

It has really helped me to improve athleticism. However i have realized it won’t help me in track season. That is the reason I removed a star.

The item arrived in a reasonable amount of time from the date I ordered it.

When You order directly from the company they have a slow processing and shipping company. Instead of using FedEx or UPS. Their free shipping is the slowest mode and lowest cost for them. Now I learned to buy them from Amazon. My friend already has hers and I ordered 5 days earlier and still waiting today.

Thus far I have been quite satisfied with the ankle support. My left ankle sustained two broken bones, one of which is angulated. The brace was not able to mold itself around that mess. It rubbed so I stopped using it on that ankle. But the right ankle has benefitted from the investment. The shift in weight bearing onto the right ankle is lessened by the support. The right ankle is more prone to twisting due to that shift and the brace has been a stabilizing force in those moments of near disaster. I have been able to use the Good Feet arch inserts with the Ultra Ankle brace. Remove the one Velcro strap on the brace to make more room in the shoe and everything fits.

Great service and great product

Order shipped and received in a timely manner very satisfied

Works great! Easy to use and feels really secure, love it.

I recently started playing pickleball, but soon began having pain in my right ankle as a result of a five year old injury that damaged the bones and joints in my foot and ankle. I was using a lace-up ankle brace, but it didn't offer enough support. I was afraid that I was going to have to give up playing. Once I tries the Ultra ankle brace, I am now able to play for hours with no pain. Also, with the hinge in the brace, I now have full mobility in my ankle, unlike the lace-up brace. I can also feel that the brace is relieving a lot of the weight on my ankle joint. Great!

Always great service and speedy response to questions.

Bad experience and all that was offered was the post office has lost a lot lately