Easy to order on the computer

Does what it says

all aspects of communication and administration good.

You need to order more of them

Well worth the wait to own & run the model of this iconic locomotive.

I bought two playtrains expansions to create a double track. However, one of the packs had a faulty points section. Hornby customer services was brilliant. I explained the fault and provided photos. Hornby resolved the problem immediately. Geat support. Top marks.

Excellent

Fast efficient service, good comms, arrived on time and with good packaging.

good products on offer, would like Dent station in OO scale

I love hornby but having to wait for a decoder reset code till they get back to you is ridiculous, send it with the decoder,

You done very well

Brilliant still got one from years ago so wanted a new one couldn't ask for a better example

Great

Despatched and delivered within a day of placing the order, excellent.

Really prompt delivery and decently packaged too.

Excellent customer service with delivery within one or two days. Excellent.

Site is easy to use, but delivery was a failure but Courier, who attempted to deliver my package to wrong address and then left it at Collection Centre, despite phone call from Hornby.

Poor vinyl wrap, stuck over clips, so really difficult to take body off

Excellent products, dispatched quickly.

Excellent service from Hornby. Delivered safely and securely within 2 days of ordering