He is working on it.

Shipped very fast and packaged well. Great price too

Great selection of products. Quality products. Fast shipping

It started with me noticing an entire color from the set was missing, then later discovered that about 15% of the pieces were damaged, as if they were in the oven way too long, then later discovered that a lot of pieces were missing. It was as if they just threw random pieces in there and hoped for the best. Tried getting ahold of customer service about the issue where they state a “24-48” hour response time. It’s been over a week and nothing. I can’t recommend not giving this company a dime for any of their products enough

Except when I recived mine , you marked them to 50% off still pist about that !!!!!

Delivered early with no damage.

It looks great, and the trophy, which could have been cheap and flimsy, is actually also really sturdy and nice. The dirt is really cool to have, too. Only loses a star because it got delayed several times and arrived without the dirt. But when I reached out to FoCo they did a good job of getting the dirt delivered to me separately and quickly

Great

Hello, My package is missing, and I have emailed your customer service more than five times but have not received any response. I am extremely disappointed with FOCO’s customer service. Please look into this matter urgently and advise me on the next steps. Thank you, AJ

Horrible customer service!

Came a little faster than originally expected and that was great!

Amazing

I AM VERY DISAPPOINTED WITH CUSTOMER SERVICE I WANT THIS RESOLVED TODAY !!!

My interactions with the people of FOCO are always top notch.

Never got back to me on my missing item after 2 emails sent. Football season almost over sadly.

I waited for these to go on sale because the shipping was so expensive.

Wrong size shoe sent you back to get medium size for exchange

I need to exchange my item and contacted customer service over two weeks ago. I have yet to receive a response. I reached out to them on Instagram and they told me that customer service had a backlog and they would be in touch. . I’m sure I will hear from them when I am past the 30 days eligible for returning items. I think FOCO may be a scam company. Please prove me wrong.

Terrible customer service

Shipped the wrong item. They don't respond to emails.