Great product, fast delivery, good packaging

unbeatable

I recently bought the Kempton play mat and I can honestly say it is one of the most practical and stylish items that I have purchased since having children. Prior to discovering Totter and Tumble; I used to purchase jigsaw foam mats for my two children to sit and play on. These would eventually start peeling and would inevitably be pulled apart by one of my children. When I discovered Totter and Tumble I couldn’t believe that I had finally found exactly what I was looking for, combining elegance with practicality. The surfaces are easily wiped down after baby messes and the mat is spongy and comfortable enough to lie on and relax. The design fits in perfectly with the decor in my sitting room. I plan to buy a second one for my kitchen and have recommended both my sisters and friends to purchase from your website. I cannot recommend highly enough. ☺️

Order #EU14829 12/31/2025 Shipping cost 25,95 February 1,2026 I am still waiting for my mat. I appreciate the updates by email that I have received but with a 25,95 Shipping cost, the item should have been delivered within 10 days. AK

I honestly can’t believe more people are not taking about this mat. It has been a total game changer for us- my baby is able to roll around all over the place, it is super cushioned and it looks elevated like a rug. The best option on the market in my opinion!

Decided to get a second mat since I liked the first so much but the second one came to be an inch shorter in height despite purchasing the same size. Pretty disappointing for over 500$ total spent with not so great quality control. I could not deal with packaging and shipping it back as a new mom so I accepted my fate but it annoys me every time I look at them.

There are so many playmats on the market and I was overwhelmed by which to pick. I’m so glad I chose Totter + Tumble. The mat is a good weight and lays flat. My baby loves it and I even use it for stretching/yoga! We haven’t had it long so I don’t know about longevity, but my dog has walked on it and there are no claw marks. It seems durable. .

Ok

Quick delivery and fantastic product! It's the second one we've bought and love them both. Couldn't recommend more highly.

Such an exceptional product…. It will be used in my grandsons nursery , So practical and very stylish

Great quality and fast shipping.

Fantastic product and customer service. So many designs and shapes available. The rugs are thick and comfortable to sit and are easy to clean. Highly recommend.

I thought it was weird that if you open the mat (from the plastic wrapping) then you can’t send it back? How are you supposed to look at it without opening it? Other than that all good

My playmat arrived in an extremely poor state; the delivery box was torn in half and badly ripped in multiple places. For an item at this price point, this was completely unacceptable. Customer service acknowledged that the box was in poor condition and even stated that the courier should not have delivered it like this. However, beyond that acknowledgement, there was very little apology or sense of ownership for the issue. The tone of the responses felt procedural rather than customer-focused. Despite the severity of the damage to the outer packaging, I was told no meaningful action could be taken unless the playmat itself was damaged. The mat is sealed in plastic and cannot be properly inspected without fully unravelling it, which their returns policy discourages, leaving me unable to confidently assess the product while still keeping the option to return it. The only goodwill offered was a £10 partial refund, which felt wholly disproportionate given the value of the order and the condition it arrived in. Communication then stalled, and I had to follow up myself to close the matter. While the mat appears fine from what is visible, the overall experience — particularly the lack of care, apology, and resolution from customer service — fell far below what I would expect from a brand positioning itself as premium. I was left feeling disappointed and discouraged from contacting customer services again.

Shipping fantastic, website good, brilliant product!

Fast delivery and great product

Excellent quality play mat

Great play mat that looks fantastic in my interior. Good quality. Wish I had bought it sooner! Order and delivery were all quick and convenient. Photos very accurate. Would recommend!

Great experience, great product and delivery. appreciated the free SWOTCH mats too!

Fast shipping