Great customer service

Charging to return the shoes and losing my shipping cost because you guys made weird shoes that fit differently than your normal shoes was not fun. I will say though that the return process was very easy, just wish it didn't cost me money.

Loving everything so far

Treating customers like they are trying to scam the company just for a sizing issue is unacceptable. Absolute worst return experience ever.

Was good

Every summer I order at least 1 pair of shoes and they are always my go to.

Love the shoe nice and different size was perfect shipped fast.

Ease ordering, excellent fulfillment timeline.

The best

Quick shipping

I am very happy with the service provided by TOMS. They kept me posted on my shipment and I got everything really fast! I will be ordering from TOMS again!

Vraiment magnifiques et très confortable. Très contente de mon achat

I got scammed out of a restocking fee because the toms sizing chart is inaccurate.

A surprising prompt and efficient delivery.

Good customer service

Excellent fast service and delivery

The updated generation is worse

I have ordered from Tom’s many times over the years. I feel I can always count on a quality product that is shipped quicker than anticipated. The site is easy to navigate and while I haven’t had to avail of customer service yet, I take that as a sign of just how great Toms is!

Very quick shipping. Easy transaction.

Shipping was quick. This is my first purchase and won’t be my last! 😊