robert and simon were, professional and efficient in my dealings with them

Excellent process all the way through. Even had direct responses from the owner. Would absolutely recommend buying used from them.

I contacted music room and spoke Scott tufts who provided courteous customer service in approving my return of a recently purchased item the responsiveness will lead me to more purchases at your website. Thank you.

Service is always great and efficiently is one of the many strong points with TMR. Equipment is always triple boxes and arrives safely as a result. Sales is always patient helpful and fair with their trade allowances or quotes.

Fast shipping well packaged

Great equipment, knowledgeable people, and easy transaction.

Audio Research SP10 arrived in Beautiful Condition as pictured and described and was shipped quick quick quick quick. Was double boxed. Thank you! Love buying from TMR! Thank you Josh and Gary for the fun!!!

Extremely helpful staff

My experience is with the staff and picking out which subwoofer were great, I couldn’t get rail to return my calls. They shipped promptly straight to my door for no charge. It was great.

Great prices, prompt and well packed shipping and great sounding gear!

I bought an audio research reference 75 and an audio research dac8 . Happy with the service and the translation, I wish I would it knew before about this company , great service 👍

Bought an Esoteric K-01 from Mr. Jin Le. An outstanding experience. An outstanding disk player.

Shipping was spot on as usual. Great doing business with TMR and will continue in the future. Thanks

Good service

If you’re looking to sell your unused stereo gear The Music Room is the place for the place. They gave me a fair price,have a terrific staff who lead you through the process, provide you with the shipping materials and shipping costs. Does get any better. Highly recommended.

Delivered as described. All good. Helpful staff.

Product was as advertised. Good, prompt service.

It is always so painless doing business with TMR. In the last few months I purchased and / or traded speakers, a streamer, cables, a tube preamp, and accessories and the result is always the same: top notch, painless service. Highly recommended!

Shipping was fast, the unit was well packed.

I'd give you 5 stars, but for all the great service, you just dropped the ball on the delivery. Regardless, I'm still very happy to do business with you. I've gotten very good customer service from everyone I've worked with.