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TMR is the only place I buy my gear I know there will be no issues plus they give you a fair price.
After buying a power conditioner years ago I decided to purchase a more powerful monoblock amplifier. The folks at the Music Room had the exact one I was looking for at a great price. Their help with also doing a trade-up at a fair price as well as answering my questions was exemplary. The Labor Day sale provided free shipping and quite a few rewards points. I will definitely be using these very soon. After an absolutely wonderful customer service experience I can't recommend them enough. So go right ahead visit their website or give them a call and experience it for yourself.
My favorite source for buying and selling high quality audio equipment They even pay for shipping into their site for trades and sales.
Excellent customer service and quick turnaround on my trade. . . . . Thank you to Test, Accounting and Robert!
Well, where do I start?! I can't say enough good things about The Music Room (TMR)! I had a pair of Klipschorn speakers that were in mint condition, but, couldn't find a buyer in my state. Then I discovered The Music Room (while searching Google for High End audio companies). Jerry Kall was my first contact with the company and I was impressed! He was professional, knowledgeable, patient and a pleasant personality. Then the hand off to Andy Conant to work out logistics. Again, impressed with his professionalism, positive attitude, and pleasant personality. The team who handle the local transport of the speakers was top notch! I was a little apprehensive at first, dealing with a company in another state, but, the process from start to finish was very professional, comfortable and reassuring that everything would be handled perfectly, in a very professional manner. AND IT WAS! I highly recommend The Music Room to anyone looking to sell or buy high end audio equipment!!
I have bought and sold gear with TMR several times (probably a half dozen or so each way) and with multiple TMR buyer-reps. All have been great to work with. All of the gear I have purchased has been used, ranging from just open box to a few years old (McIntosh amp and preamp). And all has been in perfect condition. Most recently I sold a pair of ZMF headphones, working with CJ--all went great as usual. Usually I take stuff down or pick up at their warehouse, but this time CJ sent me a Fedex shipping label, and that that was super easy. Fast payment with Paypal too. So anyway, if you have not tried TMR, I would say go for it, and see for yourself.
TMR handled my sale of loudspeakers with white glove treatment. They handled shipping and gave a fair price for my items. They were always there assisting with details. Thank you TMR!
Recently purchased a Sugden IA-4 Integerated Amp from TMR. Arrived in perfect condition double boxed with extra packing to assure its condition.
Simple, easy, and fair. That was my experience. Everything they said they would do, they did. Jerry Kall was great to work with. He explained the entire process from beginning to end. It worked exactly that way. 2 days was 2 days, noy 3,4, or 5. The process works. I highly recommend TMR. You will be as pleased as I am.
Excellent service from a trusted team.
Sweet! Thanks for the easy transaction and speedy payout. I really appreciate it.
Wonderful service - highly recommend! They purchased my subwoofer cables, offered a great price -and my payment was almost immediate! The service and the contact was excellent. Very easy much faster and less complicated than selling online!! ⭐️⭐️⭐️⭐️⭐️
A pleasure dealing(selling) with. Professional, courteous, fair and multiple options available. Both the buying team and sales team were great and coordinated well and great follow up communication.
I always receive great service and I can count on a wide variety of selections and have a great shipping experience with the music room.
As a first time TMR customer I am extremely happy with the product, sales process and sales staff. TMR offers lifetime technical support on my purchase. That can come in very handy. Shipping and packaging for a heavy amplifier was done right. All timelines were met or exceeded. Professional customer oriented service on all levels.
Jerry Kall was friendly and responsive, and he offered me a fair price for my headphones. I can recommend TMR without hesitation.
I don’t know if there’s enough good things that I can say about TMR Audio. I have bought quite a few items from them over the past few years and everything has always been perfect. As described for great prices. Most recently I was doing a very large transaction in trade and decided not to do trade but do a buyout and all I can say is I probably drove TMR Audio crazy but Simon and Robert, the guy helping me were kind and patient and thoughtful. They answered every question took all my calls and took care of every transaction as quickly as possible. There’s not another audio retailer that I will ever do business with again other than TMR. They are fantastic and they care about what they do. Anybody that does business with them should feel good about it.
Traded in a number of items. Received a fair and quick response. Outstanding customer service. Happy to do more business
very fast, very helpful service.
Everything went extremely well in selling my Parasound unit. I really recommend The Music Room.





| Stars | Count |
|---|---|
| 5 | 2125 |
| 4 | 101 |
| 3 | 0 |
| 2 | 0 |
| 1 | 0 |
| Total | 2226 |