This is amazing shampoo. My hair feels so so good after using.

I adore this shampoo - ive tried all to help my flaky scalp which was particularly bad at the nape of my neck - turning my head flakes meant flakes on my shoulders, less than halfway through my first bottle i noticed a vast improvement and its got even better since. Just finished my first bottle and purchased the large refill direct from ouai. Wont be without this now

This is the first time I have used this product, and I was not disappointed. It cleans hair without stripping it and drying it out. It also smells great and although it is expensive, you don't need much to get a great lather. Absolutely love it!

my first package was damaged and I lost half my product but I contacted jasmine in the service team and she was super helpful and quick with sending me out a new replacement. Ouai is a business I will buy from again and again love their products!

Beautiful fragrance and my hair feels noticeable softer with this product.

Great product, great service. Love the free trial balm will be buying full size it works perfectly on my thin parched hair 😀

Purchased the Jumbo Detox Shampoo and Fine Hair Conditioner a few weeks ago, love both of the products my hair feels great and doesn’t tangle after showering. Had a few product issues with the pump for the jumbo conditioner, Ouai’s customer service is really good and sent me 2 replacement pumps. Managed to get one of them to work, then unfortunately locked the pump off and couldn’t get it to unlock again. I would buy the shampoo again but probably not the conditioner until the issue is resolved.

Have been using this product a couple of years and it is excellent

I love the conditioner it makes my hair feel amazing. Great fast and efficent service and delivery.

I was gifted a bottle of Ouai hand wash - Dean Street fragrance and was so impressed by the quality that I promptly bought a bottle to gift to my sister. The hand wash is thick and I can wash my hands using only a pea size amount. Love the fragrance. I don’t mind the exfoliating beads in it. I did find that the pumps on both bottles ( mine and my sisters) were difficult to open . I assumed that they would work after just giving them a little turn in the direction of the arrow. However, I found that I could get them to work by taking them off the bottle completely, giving them a couple of twists open and shut and then putting them back on again. Then for some reason they seemed to work ok. Maybe Ouai could replace the pump with a different one sometime in the future.

Contacted ouai to report dpd never delivered it through the customer service and no one ever replied to me and today almost 3 weeks after I was charged for the product's I got a refund email. Clearly no one checks or replies to requests. Outings should not bill customers until product is actually delivered like other brands.

perfect makes hair so smooth

The best detox shampoo! Effectively removes product build up, grease and dirt. Leaves hair soft and shiny.

Love the shampoo for fine hair- smells great and even the bottle has an attractive modern aesthetic. The hair perfume sample i got was gorgeous so will be returning to purchase this soon.

Amazing service, beautiful products, love them all!

Prompt and friendly customer service!

This company is amazing and i will definitely be ordering again! My order was delivered before the delivery date and products were packaged with great care!

I bought the hair shampoo and conditioner and the Melrose Avenue perfume plus the Bondi Beach perfume and these products and smell are amazing

Stunning , loverly fragrance

Never received what I ordered. Packaging was torn open and contents removed. Still waiting on a response as to next steps.