Ask Ben Character
ask
ben
All brandsHow it works
Homepage
Brands
theoriginalbiltongcompany-co-uk

Explore

  • Brands A-Z

Company

  • How it works
  • About Yotpo
Ben
By
    Ben
    By

    Explore

    • Brands A-Z

    Company

    • How it works
    • About Yotpo

      Site reviews

      How we present the reviews
      Anonymous user
      Paul S.
      Verified Buyer
      5 out of 5 stars

      Excellent product and service

      Prompt delivery of great-tasting products. Quality control is obviously good. I have been ordering product for years, and will continue to do so. Keep up the good work!

      APR 19, 2026
      Anonymous user
      Tim P.
      Verified Buyer
      5 out of 5 stars

      The Original Biltong Company has

      The Original Biltong Company has great products and prices.

      APR 15, 2026
      Anonymous user
      TO
      Verified Buyer
      5 out of 5 stars

      GREAT BILTONG!

      Have ordered many times and always satisfied. Great biltong and fast delivery.

      APR 4, 2026
      Anonymous user
      Zoe M.
      Verified Buyer
      5 out of 5 stars

      Great tasting biltong, good value

      Great tasting biltong, good value for money and quick delivery!

      MAR 30, 2026
      Anonymous user
      Cliff P.
      Verified Buyer
      5 out of 5 stars

      Enjoy

      Excellent products and a fast reliable delivery service !

      MAR 18, 2026
      Anonymous user
      Daniel B.
      Verified Buyer
      5 out of 5 stars

      great

      great

      MAR 16, 2026
      Anonymous user
      SM
      Verified Buyer
      2 out of 5 stars

      Could do much better.

      Order was extremely late, I tried to contact about it but no response. When the order did come which I believe was despatched after my email chasing it, the box was damaged that product could be pulled from inside quite easily. I contacted and shared images but still no reply some weeks on. 2 star because I think the product is great, shame the customer service is not the same.

      MAR 15, 2026
      Anonymous user
      Anneliese H.
      Verified Buyer
      3 out of 5 stars

      I had heard such good

      I had heard such good things about this but was disappointed by the texture and taste of the biltong. This is of course personal, but I feel I’ve found better in other brands available in the supermarket. The delivery also took longer than communicated.

      MAR 11, 2026
      Anonymous user
      Tez
      1 out of 5 stars

      They've gone bust don't buy

      They don't answer emails, send orders or the phone. I've had to raise it with my credit card company to get my money back, from 9th Jan order that was never sent. C'mon folks with all these reviews saying noones actually being sent the biltong, they must have gone under. Or they are just taking peoples cash willy willy and scamsters have taken over the company. Which is it? Shame as it was yummy

      MAR 6, 2026
      Anonymous user
      Sarah
      Verified Buyer
      2 out of 5 stars

      Good Biltong - terrible delivery &customer service

      My original order was for 10 packs. Only 5 arrived. Resolved fairly quickly and impressed with the biltong sonnet up a 2 weekly subscription. Payment taken and over a week now and still not shipped. No answer to emails of calls sent so will sadly be cancelling the subscription as unreliable delivery and non existent confidence in their ability to get things right

      MAR 3, 2026
      Anonymous user
      Josh W.
      Verified Buyer
      4 out of 5 stars

      Good product bad delivery

      Good amount and quality however delivery took ages with no clear updates on where it was or why it was delayed

      MAR 1, 2026
      Anonymous user
      Kaja L.
      Verified Buyer
      1 out of 5 stars

      I've reached out via email

      I've reached out via email to ask for clarification as my delivery was missing 8 packs

      FEB 28, 2026
      Anonymous user
      robert d.
      Verified Buyer
      5 out of 5 stars

      Good clean healthy food.

      Great grub and snacks on the go, love this stuff, good clean healthy food.

      FEB 25, 2026
      Anonymous user
      William S.
      Verified Buyer
      1 out of 5 stars

      This product has gone way

      This product has gone way down hill, my last order was full of sinew

      FEB 24, 2026
      Anonymous user
      David N.
      Verified Buyer
      1 out of 5 stars

      Shocking service

      Ordered online with the site giving the delivery time. Days passed and nothing arrived. I contacted The Original Biltong Company and no reply. Then finally they tried calling and sent an email that they had been very busy and stock was due in soon with delivery straight after that. If you need a shipment by a certain date I would avoid.

      FEB 21, 2026
      Anonymous user
      Niklas B.
      Verified Buyer
      4 out of 5 stars

      Amazing biltong but poor customer service via phone and email

      Fantastic taste and much better price than competitors. Company on occasion has delivery issues and not answering phone or emails. They do answer quickly on Facebook. Need to get better at informing customers of delays and respons

      FEB 19, 2026
      Anonymous user
      Niel S.
      Verified Buyer
      1 out of 5 stars

      Did not deliver - won’t answer emails or the phone

      Ordered on 1st January. Half order delivered 5 weeks later. No response to email. No response to web form. Won’t pick up phone. Half order missing and uncontactable. They took the money and did not supply the goods. After spending hundreds with them over the years i’d advise to steer clear at this point.

      FEB 18, 2026
      Anonymous user
      Alexandre A.
      Verified Buyer
      5 out of 5 stars

      Great experience. Many thanks.

      Great experience. Many thanks.

      FEB 18, 2026
      Anonymous user
      Leanne
      1 out of 5 stars

      order did not arrive did not answer

      do not order from them, they do not answer nor deliver your products

      FEB 17, 2026
      Anonymous user
      Tim S.
      Verified Buyer
      1 out of 5 stars

      Not good missing items and

      Not good missing items and still awaiting reply using billy frank now

      FEB 14, 2026
      12345

      More brands you might like

      Sneak UK brand image
      food & drinks

      Sneak UK

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      227.6K
      Sneak EU brand image
      food & drinks

      Sneak EU

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      164.8K
      Everyday Dose brand image
      food & drinks

      Everyday Dose

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      164.0K
      f70027-2.myshopify.com logo

      f70027-2.myshopify.com

      food & drinks
      4.6
      |
      314
      Visit online store
      f70027-2.myshopify.com logo

      f70027-2.myshopify.com

      food & drinks
      4.6
      |
      314
      Visit online store
      4.6
      4.6 out of 5 stars
      Based on 314 reviews
      5
      248
      4
      22
      3
      23
      2
      11
      1
      10
      Ratings distribution data table
      StarsCount
      5248
      422
      323
      211
      110
      Total314