Site reviews
Loving it! My body posture
Loving it! My body posture is improving slowly but surely and my hands and feet no longer become numb at night. I was a little unsure going into this but LOVE IT so much. I am trying to convince everyone I know to switch to this.
Loving it! My body posture
Loving it! My body posture is improving slowly but surely and my hands and feet no longer become numb at night. I was a little unsure going into this but LOVE IT so much. I am trying to convince everyone I know to switch to this.
Love this cover! It’s both
Love this cover! It’s both sturdy and comfortable!
Love this cover! It’s both
Love this cover! It’s both sturdy and comfortable!
I love everything about it!
I love everything about it! I even love the grassy smell of the tatami mat. 5 stars.
I love everything about it!
I love everything about it! I even love the grassy smell of the tatami mat. 5 stars.
friendly small company
friendly small company
friendly small company
friendly small company
Everything went smoothly
Everything went smoothly
Everything went smoothly
Everything went smoothly
I love the feel and
I love the feel and texture of the cover. It is substantial and has a discreet zipper. It was easy to put it on and the color is accurate as compared to the image on the website. I also feel good that I am using natural materials that are good for the health of my household. Thanks for a great product.
I love the feel and
I love the feel and texture of the cover. It is substantial and has a discreet zipper. It was easy to put it on and the color is accurate as compared to the image on the website. I also feel good that I am using natural materials that are good for the health of my household. Thanks for a great product.
A worthwhile purchase
Very good materials, durable.
A worthwhile purchase
Very good materials, durable.
I love their quality covers. . . great
I love their quality covers. . . great sturdy zippers, long-lasting fabrics and great craftsmanship.
I love their quality covers. . . great
I love their quality covers. . . great sturdy zippers, long-lasting fabrics and great craftsmanship.
It's a little softer than
It's a little softer than I would like but overall, I'm satisfied.
It's a little softer than
It's a little softer than I would like but overall, I'm satisfied.
Excellent hassle-free service. I highly
Excellent hassle-free service. I highly recommend purchasing from the futon shop.
Excellent hassle-free service. I highly
Excellent hassle-free service. I highly recommend purchasing from the futon shop.
Excellent Value and Quality
While it is an expensive item, I was able to get the full sized body pillow on a great sale. One of the few things I have purchased lately where I was actually content with the money spent, which is the only reason I am taking the time to write a review. Pillow is stuffed to the gills with wool and has been holding up great so far. Pillow covers are extremely thick and plush. Next time I catch a sale like this I will be buying another fill sized body pillow for me. Because my wife took the first one for herself now. Imagine that.
Excellent Value and Quality
While it is an expensive item, I was able to get the full sized body pillow on a great sale. One of the few things I have purchased lately where I was actually content with the money spent, which is the only reason I am taking the time to write a review. Pillow is stuffed to the gills with wool and has been holding up great so far. Pillow covers are extremely thick and plush. Next time I catch a sale like this I will be buying another fill sized body pillow for me. Because my wife took the first one for herself now. Imagine that.
I’ve been loving my new
I’ve been loving my new tatami mats and mattress! Soft yet firm, I wake up feeling refreshed. I’m nervous and excited to see how it holds up after more years of usage!
I’ve been loving my new
I’ve been loving my new tatami mats and mattress! Soft yet firm, I wake up feeling refreshed. I’m nervous and excited to see how it holds up after more years of usage!
This is our second mattress
This is our second mattress that we have purchased from the futon shop (one king size and now the twin size) and we absolutely love them both! Firm (we got the extra firm mattress) but also cozy, no chemical smell and off gassing after opening it and it arrived surprisingly fast! Super happy with our purchase.
This is our second mattress
This is our second mattress that we have purchased from the futon shop (one king size and now the twin size) and we absolutely love them both! Firm (we got the extra firm mattress) but also cozy, no chemical smell and off gassing after opening it and it arrived surprisingly fast! Super happy with our purchase.
Customer service was quick and
Customer service was quick and efficient with responses when it was discovered my initial address was not usable. They’ve been very communicative throughout this entire process. I did not use my mattress, but they were very helpful through the return and have always been clear. The mattress and mat came really well packaged. My only critique is read through the refunds and exchange policy thoroughly because YOU have to pay for the return which ran me about $900. 00 through UPS - which for a multi-million dollar company where they’re not even refunding you the entire amount you would think they would support the return shipment. So that was unfortunate especially considering I communicated my situation and returned it 2 days after being delivered without taking it out of the packaging. Overall good experience - just make sure you’re certain on what you want.
Customer service was quick and
Customer service was quick and efficient with responses when it was discovered my initial address was not usable. They’ve been very communicative throughout this entire process. I did not use my mattress, but they were very helpful through the return and have always been clear. The mattress and mat came really well packaged. My only critique is read through the refunds and exchange policy thoroughly because YOU have to pay for the return which ran me about $900. 00 through UPS - which for a multi-million dollar company where they’re not even refunding you the entire amount you would think they would support the return shipment. So that was unfortunate especially considering I communicated my situation and returned it 2 days after being delivered without taking it out of the packaging. Overall good experience - just make sure you’re certain on what you want.
Great Quality
High quality fabric and workmanship. Looks great, fits great. Greatly improved the look of my futon.
Great Quality
High quality fabric and workmanship. Looks great, fits great. Greatly improved the look of my futon.
Once assembled, the bed itself
Once assembled, the bed itself is excellent--very firm support, everything we hoped for. Delivery was fine and on time. The biggest problem was in the quality of workmanship: the center support rail was not cut properly (supporting notch at one end too short), so that it was initially impossible to secure one end of it to a short side with the supplied bolt. Fortunately, I'm handy with carpentry, and was able to extend the cut and make it work. For someone without the tools and knowledge, however, this would have been extremely frustrating. Also, if you order the headboard (as we did), be aware that you'll get a rail for the headboard side anyway (this is not made clear in the instructions); you won't need this rail, so it's a bit of a waste. Finally, the headboard notches and some of the peg holes are cut a bit too small, so it takes some force (i. e. rubber mallet or some such tool) to get them in place. Otherwise, it's a very nice bed once assembled.
Once assembled, the bed itself
Once assembled, the bed itself is excellent--very firm support, everything we hoped for. Delivery was fine and on time. The biggest problem was in the quality of workmanship: the center support rail was not cut properly (supporting notch at one end too short), so that it was initially impossible to secure one end of it to a short side with the supplied bolt. Fortunately, I'm handy with carpentry, and was able to extend the cut and make it work. For someone without the tools and knowledge, however, this would have been extremely frustrating. Also, if you order the headboard (as we did), be aware that you'll get a rail for the headboard side anyway (this is not made clear in the instructions); you won't need this rail, so it's a bit of a waste. Finally, the headboard notches and some of the peg holes are cut a bit too small, so it takes some force (i. e. rubber mallet or some such tool) to get them in place. Otherwise, it's a very nice bed once assembled.
Excellent hand made cover and
Excellent hand made cover and beautiful fabric in our Magnolia Loft cover.
Excellent hand made cover and
Excellent hand made cover and beautiful fabric in our Magnolia Loft cover.
The quality is superb! The
The quality is superb! The mattress and pillow is so comfortable!
The quality is superb! The
The quality is superb! The mattress and pillow is so comfortable!
Shipping was reasonably quick.
Shipping was reasonably quick.
Shipping was reasonably quick.
Shipping was reasonably quick.
The futon is great, delivered
The futon is great, delivered as promised and easy to setup. Love the handles do not appreciate the plastic ends to the ties holding everything in place.
The futon is great, delivered
The futon is great, delivered as promised and easy to setup. Love the handles do not appreciate the plastic ends to the ties holding everything in place.



