Lors de la communication par courriel, les délai réponses sont acceptable et ils réponde au courriel. Mais cette été il a un courriel qu'ils n'ont pas répondu. Lors de la communication, je tentais d'expliqué a l'agent que les lacets choix étaient beaucouo trop long (plus 20 pouces de dépaccement chaque lacet). Au lieu d'avouer le problème et d'en faire par au concepteur pour tenter d'amélioré la situation. Il me répondait que c'était normal et il semblait rien affaire. J'ai trouvé cela dommage qu'il ne soit pas ouvert au commentaire d'amélioration.

The boots I've received are well made, 2nd pair purchasing, and as long as they make the boot I will repurchase. First time directly ordering from the company and it was a good experience. I recommend them!

I had mistakenly entered the wrong shipping address and Terra ended up helping get that corrected and got me the boots I ordered very quickly

shipped within 2 days

They came very fast and your website is very easy to order from

Fast shipping, easy website. Great Canadian company!

Good

Size chart, you don’t have in your terra website.

Okay shoe

Quick shipping

I have a size 14 foot so not going to a store and being told sorry we don't carry that size and having it delivered to my door is a win every time.

fast shipping

Great customer service

Not happy

need same shoe wider

Good

As my review states, my left boot is defective. Ive contacted Terra twice with no response. Never again.

Awesome service and awesome boots

Not comfortable at all

A+