Taft uses second-rate shippers that deliver late or not at all. They used to be high end.

I placed an order on 3/22, paid for expedited shipping and my expected delivery was supposed to be 3/25. I got notified that my order was being shipped on 3/23. As of today 3/29 I still haven't received my order or any follow-up after I filed a claim. FedEx states they are still waiting to receive the package from Taft. The tracking number only shows that a label was created. Horrible experience and even worse follow up. At this point I just want a refund. You definitely lost a customer

Purchased a size 13 and I fit nearly 3 fingers between my heel and the shoe. Too big!

The overall appearance of the shoe looks great, but there was damage on the side of the soul. I informed the support received no response after sent another email. You still haven’t received a response. . overall disappointed in customer service

These might be my favorite pair so far! I absolutely love these. Went out to dinner with friends and several people could not stop asking where I got these shoes from! Love it! The patterns, the style, color! Everything is gorgeous! Love it!

I buy Taff for my brother and husband so when they came out with the ladies line I was eyeing them for a long time. I finally got a pair in final sale and I went with my typical size, I should have sized up a half size. I have been stretching them out and they are starting to fit and I really can’t wait to show them off. They are so beautiful and I just love them.

Paid the extra $25 for rush delivery! Still haven’t received shoes! Tracking shows shoes still in Utah

Great experience!!

They fit well, look good, and are a nice boot

My husband LOVED his shoes which was a Birthday gift for him! Your merchandise NEVER disappoint!! Great quality & prompt delivery!

I’m really going to enjoy my Team Taft lifestyle encounter. The Service from the entire team⭐️⭐️⭐️⭐️⭐️. Style- Super. Future purchases are definitely inbound. I choose Taft over any in the Business. Mahalo Team Taft including email responders. Photos will be posted. 🔥🔥🔥🔥☄️

Great looking driver! Stylish!

I bought a $400 pair of boots specifically for a work trip. I bought them 3 weeks before the trip. I have been chasing them through ridiculous AI "agents" to try and find out where they are -- after 2 weeks of runaround I finally am told that they never shipped!!! (even though I was notified that they had shipped -- even gave me a tracking #) So I asked them for a refund - and they gave me a GIFT CARD for more Taft shoes! What an annoying process -- you can't get a human to answer you for ANYTHING. GO to a store and buy nice shoes that are there in stock. Don't get caught in the AI web of BS and false shipping updates!!!

This is a double - prompted - review. I shared my thoughts on this pair of shoes I received last week. Which are now my prized possession. More elegant than any physics formula.

My experience with the company is absolutely amazing. This is why I keep coming back. Amazing customer service and amazing product.

In decades of shopping online, this has hands down and without a doubt been the absolute worst experience I have ever had. Shop elsewhere.

Beautifully wrapped packaging and premium boxes. Shoes are outstanding. They are a touch too big so will be exchanging. The exchange process has been so easy thus far.

The TAFT Rapido High-Top Sneaker in Eden is a stunning fusion of luxury craftsmanship and casual streetwear that instantly upgrades any off-duty look. By pairing premium white leather with a vibrant, intricate floral jacquard, these sneakers manage to feel both playful and incredibly high-end, serving as a perfect statement piece that doesn't sacrifice comfort. The padded collar and flexible rubber cupsole mean they are ready for all-day wear right out of the box. Whether you’re pairing them with light-wash denim or a more tailored casual outfit, these are the kind of sneakers that turn a basic wardrobe into a curated style choice while still feeling effortless.

The TAFT Rome Dress Boot in Bronze is a masterclass in understated elegance, offering a unique metallic sheen that feels sophisticated rather than flashy. The hand-finished burnishing on the Spanish calfskin gives each pair a custom, high-end patina that pairs just as naturally with a slim navy suit as it does with dark, tapered chinos. Built with a slim profile and a flexible Blake-stitch construction, these boots feel incredibly light on your feet and require almost no break-in time. It’s a versatile "power boot" that provides a refreshing break from standard browns and blacks, making it a perfect choice for anyone looking to add some subtle, refined character to their formal or business-casual rotation.

The TAFT Jack Boot in Eden Noir is a total showstopper that effectively blurs the line between high-fashion footwear and wearable art. The combination of the sleek black calfskin toe and the dark, moody floral jacquard fabric gives the boot a sophisticated "noir" aesthetic that feels both edgy and incredibly polished. Thanks to the Blake-stitch construction, they offer a surprisingly lightweight and flexible feel right out of the box. While the intricate floral pattern is durable, these are best kept for clear days or indoor events to keep the fabric pristine, whether you're pairing them with a sharp monochromatic suit or using them to elevate a simple pair of black jeans.