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Good price,quality parts and excellent service
Great customer service.
People in parts at the dealership were very helpful in getting me help with my order so I ordered the right parts. I am bringing in the car to have my parts installed. Love this place! John Cargill
Got what I needed, fast delivery, fair price.
Great service
pleasant to deal with. genuine Toyota parts received it in a short time. and was lower price than anyone else
They sent the wrong order, and no one has returned my email or called me to resolve the problem.
This is the best site to buy your genuine car parts at a very reasonable price! They are so professional and help you with parts number . etc.
I wanted a rear spoiler for my Mercedes E400. I could not get it from mbparts. So, I tried Suburban.They had it, shipped it and it arrived at my home in Florida when they said it would. Great job by Suburban Auto Parts
Happy costumer, I would love to recommend your site to anyone . Thanks for checking part fitment after providing my VIN .
Good
Easy to find what you are looking for with both pictures and descriptions.
The part matched what I was looking for - very satisfied. Thanks
Always able to order parts here for my 1997 Mercedes S500, even sourcing them from Germany. Quick shipping
Contacted twice to return an item, once thru the web page and once thru their customer service email and neither responded. I will never order again from this company.
GREAT service, product and price. Many other parts guys and two Range Rover dealers could not figure out my part. Suburban not only got it right but saved me from spending $1,400 on a $395 fix. Thanks
I'm not sure what the gentleman's name was that helped me, but he found a very hard part to locate, (a defroster door that mounts inside the havoc box) for my 1998 chevy s10. He was patient, very helpful, and very courteous in helping me locate the part. He promised me shipping on the part by the end of the day, and he lived up to his word. Unfortunately, the recent Midwest snowstorm delayed the package, but knowing the part was shipped was a big relief. I cannot thank this man enough for his help, and I will not hesitate to use, or recommend Suburban Auto Parts again should the need arise. Again, thank you EVER so much for your help.
Very good service.
I've placed several orders over the last year and a half. I'm having issues with the Hyundai store. There's a parts employee who isn't doing their due diligence prior to canceling my $1600 orders. I've tried it twice and there's been no communication regarding any issues, just a flat out cancellation of my order, and then follow-up emails. There are easy explanations if the employee took the initiative to ask. Poor customer service. It's ok, you're not the only dealership selling parts online. There are several with the same prices.
Have not recieved parts




| Stars | Count |
|---|---|
| 5 | 2032 |
| 4 | 148 |
| 3 | 6 |
| 2 | 7 |
| 1 | 24 |
| Total | 2217 |