I have 6 units monitoring Food Pantry Freezers. I was initially having trouble with units on fringe of router reception dropping off line. After replacing router RSSI unproved by over 6dbm. Now no problems. Units held data even after being offline for several weeks!

Customer service was helpful but the app itself is not clear for use. I tried multiple times to change the settings for notifications. I reached out as well. This should be simple. In the end, I wasn't able to resolve it at all. Now, I just check myself and ignore the emails as I can't set the frequency with any precision so they typically reach a max and stop

Really enjoy the Ubibot product for tracking my orchid grow tent environments.Your products allow me to know exactly how they are doing no matter where I am. BTW - Please add API access to all raw data, this is a critical missing feature.

Vicky from the support team was very helpful!

Great customer service!

professional resolution of my problem.

Fast solution, but the app and/or device should have expressed the issue why it was failing the wifi sync. The wifi sync was working, but device got error as no account data space - data needed to be deleted. In my case this happened as wifi when down, for several days, the rule alerting when no contract with device filled up data. Once wifi fixed, device kept failing to reconnect - but gave no good reason why. - seems like netword or PW issues - I needed tech to explain. The app could have called this out as the attempt to reset/resync wifi, before the attempt was.made..

Great help anytime I need it

Connection to the Wi-Fi is very poor; but it is the only one in the market.

Nice to be able to monitor temperature from afar.

EXTREMLY HELPFUL!!!!

Your advice was very useful and timely. Thank you

Fast and friendly service all the time love my UbiBot products

Great products and platform at affordabl4 prices. Excellent customer service.

We need to monitor the water quality of a commercial swimming pool in Italy. Unibot provided a robust solution at a fraction of the cost of traditional industry suppliers. Fantastic after sale support from Hong Kong. Highly recommended!

Great product backed up by a great service

The free storage on my monitor was full and I was notified that I would have to purchase more storage. Messaged UbiBot for help to purge the data and they told me me how to do it over the phone. I was successful! Most impressive was email follow up that all went well with my problem and solution. G

Excellent service. Definitely a company i would trust to order through.

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Nice system. Easy to set up and adjust for your needs!