Vicky is very helpful with professional knowledge and the response is very quick。 please help to give a big thank to him

Shirley is doing everything she can to help us choose the right product. Until nw: everything is perfect!

The CS reply the enquiry by email within a very short period of time.

A quick answer

I think your products are disruptive to the market and interesting But pricing by distributors are exessive

I am very satisfied with your product but I did have a little difficulty setting it up. Customers would benefit by your video’s being longer with more detail and an explanation of the process rather than trying to watch, read and listen to unnecessary prerecorded music.

Great.

Convenient way to monitor temperature remotely (and humidity and lux). Unfortunately the temperature readings are significantly affected by the device itself. The recordings rise by about 1/3 degree when the device synchronises over wifi, with a reciprocal impact on relative humidity readings. This shows as a serrated profile on the temp and humidity graphs. Also, for a device with USB mains power, during a power cut when the device falls back to battery power the recorded temperature spikes by several degrees, creating a false maximum in the attached screenshot.

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This is a really good tool and works well. The app is really well layed out. Please could you modify so a real alarm can be set up. An alarm that will wake me up in the night when I’m sleeping. Until then it is only half ready.

Good debug service

Using UbiBot SP1 controller. Nice features, flexible web and mobile app interface, and responsive online support team!

最初は設定と操作に戸惑いましたが、とても便利です。

Had some issues recently with a WS1 sensor, contacted support and problem solved within a few hours, good professional communication.

Hi, I have to let you know after the new software update in the phone app, it's a pleasure to read the device. Good work

Super impressed with the products and customer support.

We use Nr1 and it appears to be reliable. Improvement have to be done especially about data retriving, but assistance have been very good up to now.

Good overview

The port that the device plugs into looks like it should be an Access Port. Not a Trunk Port. The devices go off-line for a time and I don't know why. Some of the config is a learned thing as the documentation and sometimes the support are lacking. Otherwise, generally good. I changed the port to access and now the 1 device is no longer off-line for 2 months. Weird, huh?

After the initial enquiry communication, the request was actioned to give us the response for moving forward with the hardware & software issue