Favorite fragrance, hands down! It’s an amazing, refreshing, relaxing smell. 🧡🧡🧡

It was a great sale and great products.

order arrived in a timely fashion as described

So nice that it has an option to set a “schedule” on how often you’d like it to run. Absolutely love it!! So luxurious

Amazing!!!

Fast shipping, great quality, great customer service.

Love it

I love the smell of the white tea and thyme cartridge but it doesn’t last long enough for the cost.

Shipping was fast! I received the sample pack a few days after I ordered m!

Love the product!

Fast delivery.

Great

Quick shipping

Great product. Quick shipping. Gets the job done!

This medium scent was really nice, I normally choose the strong scent I like this one.

Shipping was very quick

Great scents

Great!

I have worked with other members of the Customer Service department in the past, and this was by far the most disappointing interaction I’ve experienced. I appreciate that the website includes FAQs, and I understand their purpose. However, when consumers invest in a product, their focus is typically on understanding the product itself — how it works, what features it offers, and whether it delivers on its promises. That information is generally expected to be clearly communicated throughout a company’s website, rather than buried within a small FAQ link. I also understand the importance of policies and procedures; I operate a business myself and recognize the need for consistency and guidelines. While Ashley’s initial response was not especially warm or customer-focused, I was prepared to accept it as adherence to company policy. Unfortunately, the interaction took a different turn with the comment: "Additionally, your 431 points would have equated to $4. 31, just FYI. " That statement came across as dismissive and unnecessarily condescending. While $4. 31 may seem insignificant to some, value is subjective, and savings matter to many customers. More importantly, customer concerns should not be minimized based on dollar amount. Particularly when products carry a premium price point, customers expect both quality and a positive experience when seeking support. This interaction did not reflect the professionalism I would expect from someone carrying the title of "Customer Experience Coordinator. " Customer experience extends beyond simply enforcing policy; it also involves empathy, tone, and making customers feel heard and respected.

Great relaxing smell