Site reviews
Beautifully realistic
Beautifully realistic
Beautifully realistic
Beautifully realistic
No issues at all, delivered
No issues at all, delivered on time and extremely happy with the product thank you
No issues at all, delivered
No issues at all, delivered on time and extremely happy with the product thank you
Very pleased with tiles and
Very pleased with tiles and delivery was excellent.
Very pleased with tiles and
Very pleased with tiles and delivery was excellent.
Excellent service and quality product
Excellent service and quality product
Excellent service and quality product
Excellent service and quality product
Quick delivery good communication
This company is professional and efficient. Products good and as descriptio. Rrecommended.
Quick delivery good communication
This company is professional and efficient. Products good and as descriptio. Rrecommended.
First class service with prompt
First class service with prompt delivery
First class service with prompt
First class service with prompt delivery
Delivery
The driver was very helpful!
Delivery
The driver was very helpful!
Delivery
All good apart from on delivery we had to take all tiles off the lorry by hand as something broke. Other than that all good.
Delivery
All good apart from on delivery we had to take all tiles off the lorry by hand as something broke. Other than that all good.
Everything arrived perfectly packaged and
Everything arrived perfectly packaged and clearly labelled, with every piece cut accurately to size. The tiles are superb quality and exactly as described. Delivery was smooth, communication professional, and the overall experience faultless. Highly recommend Stone Superstore for anyone wanting great products and excellent service.
Everything arrived perfectly packaged and
Everything arrived perfectly packaged and clearly labelled, with every piece cut accurately to size. The tiles are superb quality and exactly as described. Delivery was smooth, communication professional, and the overall experience faultless. Highly recommend Stone Superstore for anyone wanting great products and excellent service.
quick delivery and well packaged,
quick delivery and well packaged, very happy with the service
quick delivery and well packaged,
quick delivery and well packaged, very happy with the service
Got samples to help decide
Got samples to help decide best options. All are really nice which makes the choosing more difficult!
Got samples to help decide
Got samples to help decide best options. All are really nice which makes the choosing more difficult!
Great company and good products
Great company and good products đź‘Ť
Great company and good products
Great company and good products đź‘Ť
Kensington beige antique limestone effect porcelain tiles
Love the tiles. Brilliant speedy delivery. Unfortunately one of the tiles was cracked on arrival.
Kensington beige antique limestone effect porcelain tiles
Love the tiles. Brilliant speedy delivery. Unfortunately one of the tiles was cracked on arrival.
Great company
Great company
Great company
Great company
Good quality samples sent quickly
Good quality samples sent quickly
Good quality samples sent quickly
Good quality samples sent quickly
Delivery excellent.
Delivery excellent.
Delivery excellent.
Delivery excellent.
I rang to make a
I rang to make a query abd the sales lady was very helpful
I rang to make a
I rang to make a query abd the sales lady was very helpful
I liked the colour better
I liked the colour better than the other samples. Need to have porcelain tiles though.
I liked the colour better
I liked the colour better than the other samples. Need to have porcelain tiles though.
Very disappointing customer service experience
My delivery was delayed twice — first from 8–10am, then from 1–3pm — and eventually arrived at 7pm. When I called to ask for an update, the woman on the phone insisted that the times I had been given weren’t true and that no one had told me that, even though her colleague had. She was rude, raised her voice at me, and made me feel like I was the one at fault for asking a simple question. She then passed me to another woman I had already spoken to in the morning, which made the whole situation even more frustrating. I understand that delays can happen, but there’s no excuse for poor communication and disrespectful customer service. This experience has really put me off ordering from this company again.
Very disappointing customer service experience
My delivery was delayed twice — first from 8–10am, then from 1–3pm — and eventually arrived at 7pm. When I called to ask for an update, the woman on the phone insisted that the times I had been given weren’t true and that no one had told me that, even though her colleague had. She was rude, raised her voice at me, and made me feel like I was the one at fault for asking a simple question. She then passed me to another woman I had already spoken to in the morning, which made the whole situation even more frustrating. I understand that delays can happen, but there’s no excuse for poor communication and disrespectful customer service. This experience has really put me off ordering from this company again.
Fabulous customer service
Great customer service with quick responses when I had questions about the tiles I was ordering. The wood slat ones look absolutely amazing and I'm sure the marble effect will look just as great once the bathroom is finished.
Fabulous customer service
Great customer service with quick responses when I had questions about the tiles I was ordering. The wood slat ones look absolutely amazing and I'm sure the marble effect will look just as great once the bathroom is finished.
