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Company

  • How it works
  • About Yotpo

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  • Review Calculator

Support

  • Contact Support
  • Help Center
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  • Accessibility Statement
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Site reviews

How we present the reviews
Anonymous user
Yasmin T.🇺🇸
Verified Buyer
1 out of 5 stars

Very unhappy with customer service

Very unhappy with customer service as I received the wrong Roller Coaster Extention and was told they do not do exchanges and to send it back but I have to pay for shipping. For me to send it back using USPS or FedEx it cost $120-$179 so I asked customer service if they could suggest an alternative shipping company but all I got was No. Now Im stuck with an extension that my grandson cant use. I will never buy from Step 2 again after this.

JAN 14, 2026
Anonymous user
Maureen J.🇺🇸
Verified Buyer
5 out of 5 stars

My one year old grandchildren

My one year old grandchildren enjoyed it.

JAN 11, 2026
Anonymous user
Shirl L.🇺🇸
Verified Buyer
2 out of 5 stars

Wrong item sent out the

Wrong item sent out the 1st time. The kitchen center arrived very dusty and debris was on it and 1 cup had mold inside. I called the company after receiving the center and sent pictures of the mold in the cup.

JAN 10, 2026
Anonymous user
Matt R.🇺🇸
Verified Buyer
5 out of 5 stars

Great table.

Great table.

JAN 10, 2026
Anonymous user
Tameka M.🇺🇸
Verified Buyer
5 out of 5 stars

Great !

Great !

JAN 9, 2026
Anonymous user
David B.🇺🇸
Verified Buyer
5 out of 5 stars

Good stuff!!

Good stuff!!

JAN 7, 2026
Anonymous user
Denise S.🇺🇸
Verified Buyer
5 out of 5 stars

Ordered & it arrived within

Ordered & it arrived within days!

JAN 7, 2026
Anonymous user
Malinda H.🇺🇸
Verified Buyer
5 out of 5 stars

Always quality products

Always quality products

JAN 7, 2026
Anonymous user
Monica B.🇺🇸
Verified Buyer
5 out of 5 stars

Great value and delivered right

Great value and delivered right on time!

JAN 6, 2026
Anonymous user
Kacey R.🇺🇸
Verified Buyer
5 out of 5 stars

My daughter loves it!

My daughter loves it!

JAN 6, 2026
Anonymous user
Dave G.🇺🇸
Verified Buyer
5 out of 5 stars

Fast shipping! Got g here

Fast shipping! Got g here before Christmas!

JAN 6, 2026
Anonymous user
Jaclyn H.🇺🇸
Verified Buyer
5 out of 5 stars

Shipping was fast, and customer

Shipping was fast, and customer service was excellent!

JAN 5, 2026
Anonymous user
R B.🇺🇸
Verified Buyer
3 out of 5 stars

FedEx delivery great and quality

FedEx delivery great and quality product except the lid holds rain water

JAN 5, 2026
Anonymous user
Steven D.🇺🇸
Verified Buyer
4 out of 5 stars

The kids really enjoy this

The kids really enjoy this gift - very happy and lots of fun!

JAN 4, 2026
Anonymous user
Sharon S.🇺🇸
Verified Buyer
5 out of 5 stars

Step 2 products great quality

Step 2 products great quality and long lasting.

JAN 4, 2026
Anonymous user
Sandi R.🇺🇸
Verified Buyer
5 out of 5 stars

Arrived quickly, got discount for

Arrived quickly, got discount for 1st purchase.

JAN 2, 2026
Anonymous user
Melanie P.🇺🇸
Verified Buyer
5 out of 5 stars

Great product. Granddaughter loves it!

Great product. Granddaughter loves it!

JAN 2, 2026
Anonymous user
C H.🇺🇸
Verified Buyer
2 out of 5 stars

The backdrop of the kitchen

The backdrop of the kitchen was damaged upon receipt. I reached out and a replacement sticker sheet was sent, which was the incorrect part. I reached back out and was ignored the second time. .

JAN 1, 2026
Anonymous user
Brandon G.🇺🇸
Verified Buyer
5 out of 5 stars

Solid pool loungers for the

Solid pool loungers for the cost

JAN 1, 2026
Anonymous user
Jenny P.🇺🇸
Verified Buyer
1 out of 5 stars

Missing parts and used product

Missing parts and used product

JAN 1, 2026
12345

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Visit online store
4.5
4.5 out of 5 stars
Based on 11583 reviews
5
8424
4
1698
3
587
Ratings distribution data table
StarsCount
58424
41698
3587
2328
1546
Total11583
2
328
1
546