Site reviews
update - all is well now.
----- Update ----- I have now received the chair and all is well. There was a bit of a communication issue with the shipping partner but in the end it worked out perfectly. The delivery driver was very friendly and pro active in his communication, he was in contact with me 2 hours before arrival and arrived exactly when he said he would. I have now assembled the chair and its everything I expected the chair to be. So if you order something and you are from the Netherlands, expect to have a bit of patience with the delivery process, or make it easy on yourself and find somebody who knows a bit of French. ------ old review ------ I'm sure the chairs are great, all the great reviews they are getting are clear enough. Its just to bad that i can't experience it because the shipping partner Steelcase uses is absolutely horrible. The shipping partner is Vir by Jr and they ignore emails. The telephone line is a tape that is only in french. And the phonenumber they provide in the communication they send to schedule a delivery apointment is no longer in service. If the chair is as good as the company's ability to pick a reliabe partner i am very worried about my investment. I will give it another week before i will just cancel the order all together.
update - all is well now.
----- Update ----- I have now received the chair and all is well. There was a bit of a communication issue with the shipping partner but in the end it worked out perfectly. The delivery driver was very friendly and pro active in his communication, he was in contact with me 2 hours before arrival and arrived exactly when he said he would. I have now assembled the chair and its everything I expected the chair to be. So if you order something and you are from the Netherlands, expect to have a bit of patience with the delivery process, or make it easy on yourself and find somebody who knows a bit of French. ------ old review ------ I'm sure the chairs are great, all the great reviews they are getting are clear enough. Its just to bad that i can't experience it because the shipping partner Steelcase uses is absolutely horrible. The shipping partner is Vir by Jr and they ignore emails. The telephone line is a tape that is only in french. And the phonenumber they provide in the communication they send to schedule a delivery apointment is no longer in service. If the chair is as good as the company's ability to pick a reliabe partner i am very worried about my investment. I will give it another week before i will just cancel the order all together.
I absolutely love the chair
I absolutely love the chair, it’s just as comfortable as it is pretty! I highly recommend it for a home office.
I absolutely love the chair
I absolutely love the chair, it’s just as comfortable as it is pretty! I highly recommend it for a home office.
TERRIBLE EXPERIENCE
Actually, my review is 0. I haven’t received the chair I ordered on July 12th! It's been more than a month! The customer service is terrible, and the order status lacks updates. This is very, very, very disappointing. I don’t understand why I received a request to submit my review—how did you even dare to send me a reminder to fill it in?
TERRIBLE EXPERIENCE
Actually, my review is 0. I haven’t received the chair I ordered on July 12th! It's been more than a month! The customer service is terrible, and the order status lacks updates. This is very, very, very disappointing. I don’t understand why I received a request to submit my review—how did you even dare to send me a reminder to fill it in?
Haven’t received the chair yet cuz it…
Haven’t received the chair yet cuz it took 2 month to deliver
Haven’t received the chair yet cuz it…
Haven’t received the chair yet cuz it took 2 month to deliver
Issue with the seat height of Gesture
Gesture is overall a good chair, but I couldn't use it comfortably due to the height issue. The lowest seat height is written as 415 mm in the specs, however it doesn't go lower than 480 mm. I'd expect it to be adjustable according to the specs. Except that issue I was happy with the chair. Thanks to the customer service for their reaction for the resolution of the problem.
Issue with the seat height of Gesture
Gesture is overall a good chair, but I couldn't use it comfortably due to the height issue. The lowest seat height is written as 415 mm in the specs, however it doesn't go lower than 480 mm. I'd expect it to be adjustable according to the specs. Except that issue I was happy with the chair. Thanks to the customer service for their reaction for the resolution of the problem.
Great experience with Steelcase
Great experience with Steelcase! Totally recommended. Service and product quality 100/100 ✅
Great experience with Steelcase
Great experience with Steelcase! Totally recommended. Service and product quality 100/100 ✅
The delivery was excellent
The delivery was excellent, and the chair arrived fully assembled. The delivery time was quite reasonable. I've purchased the Steelcase Amia, and it's fantastic!
The delivery was excellent
The delivery was excellent, and the chair arrived fully assembled. The delivery time was quite reasonable. I've purchased the Steelcase Amia, and it's fantastic!
Producto de gran calidad
Producto de gran calidad. Fácil montaje.
Producto de gran calidad
Producto de gran calidad. Fácil montaje.
Todo ha estado bien
Todo ha estado bien. El producto es excelente y el envío fue ágil y correcto.
Todo ha estado bien
Todo ha estado bien. El producto es excelente y el envío fue ágil y correcto.
Very happy with my new office chair
Very happy with my new office chair. The delivery took some time but the quality and comfort are superb.
Very happy with my new office chair
Very happy with my new office chair. The delivery took some time but the quality and comfort are superb.
Fue sencillo comprar la silla en web
Fue sencillo comprar la silla en la web, y la recibí antes de lo previsto. Todo bien.
Fue sencillo comprar la silla en web
Fue sencillo comprar la silla en la web, y la recibí antes de lo previsto. Todo bien.
Muy buen producto
El despacho se realizó un poco antes de lo estipulado. El productos es tal cual lo descrito, a mi parecer es una silla bastante cómoda y estéticamente agradable, a pesar de ser la gama más baja de esta marca me parece que tiene muy buena calidad, se pueden hacer muchas horas de trabajo en esta silla.
Muy buen producto
El despacho se realizó un poco antes de lo estipulado. El productos es tal cual lo descrito, a mi parecer es una silla bastante cómoda y estéticamente agradable, a pesar de ser la gama más baja de esta marca me parece que tiene muy buena calidad, se pueden hacer muchas horas de trabajo en esta silla.
Amazing!
Good chair as expected :)
Amazing!
Good chair as expected :)
Good chair
Good chair. Kinda expensive, but it is a safe choice. Also limited color options and long wait for delivery.
Good chair
Good chair. Kinda expensive, but it is a safe choice. Also limited color options and long wait for delivery.
Sin dudas, la mejor elección.
Todo fue muy correcto, el envío dentro de las fechas establecidas, perfecto embalaje y fácil montaje.
Sin dudas, la mejor elección.
Todo fue muy correcto, el envío dentro de las fechas establecidas, perfecto embalaje y fácil montaje.
Great product and honest communication
Honest delivery times and product communication. Expensive products, but quality definitely matches.
Great product and honest communication
Honest delivery times and product communication. Expensive products, but quality definitely matches.
Communication and contact options could be better
I've ordered the Steelcase Gesture chair from this website and all went well. You should not be worried nothing will happen after you've received your order confirmation with the message that there will be no tracking information. In the end, after 2,5 weeks I got a mail by a local courier to plan in a date for my chair to be delivered and all went fine. I do think they should communicate this better with their customers, because this information is only available in small letters on their FAQ page. Also I would recommend that there's more contact options instead of e-mail only.
Communication and contact options could be better
I've ordered the Steelcase Gesture chair from this website and all went well. You should not be worried nothing will happen after you've received your order confirmation with the message that there will be no tracking information. In the end, after 2,5 weeks I got a mail by a local courier to plan in a date for my chair to be delivered and all went fine. I do think they should communicate this better with their customers, because this information is only available in small letters on their FAQ page. Also I would recommend that there's more contact options instead of e-mail only.
Very slow delivery.
Very slow delivery.
Very slow delivery.
Very slow delivery.
Wrong screws
Hi The headrest was supplied with wrong screws and it’s impossible to assemble it :(
Wrong screws
Hi The headrest was supplied with wrong screws and it’s impossible to assemble it :(
Arrives assembled :)
Quality products for reasonable prices.
Arrives assembled :)
Quality products for reasonable prices.



