Why don't you publish my reviews?

excellent shoppong experience

While I understand the need to occasionally cancel items in an order, there is no excuse for not processing a refund for said cancelation. I did not cancel, Spring Hill Nurseries canceled part of my order and kept the funds. I have been waiting two months for some sort of response from them and nothing. There is no way to tell when ordering an item if is low in stock, seems they are having issues with inventory management. Not a good business practice for sure! Seems they are also having issues with customer service support. Very sad. . .

I've ordered quite a few plants from them and if I've had a problem they've made it right. Otherwise I LOVE shopping here.

Everything went great now if my flowers looked like they're supposed to , we'll be terrific

When one orders a 5 to 6 foot "Judith Zuk" Magnolia it should arrive the size & maturity advertised in the listing. None of the cust service agents I'm told can make any decisions on refunds, credits, store credit etc. You the paying customer gets the good ol brush off, then wiped off on some internal group that will get back to me when they decide what they feel is a fair resolution. I've been treated as a bother, & there seems very little interest to make the situation right, I mean this is no fault of my own. Instead I'm treated like I'm the problem. Other online shipping nursuries would have appologized sincerely for their mistake/Bate & Switch and would have next dayed, the proper tree & tree size. There is an arrogance to this company & thus far just a store credit has been offered. I just want what I ordered, in the size and maturity level of which I paid. These are slow growers so missing 3 feet+ in growth reflects years of lost growth & maturity. Yet mine has to go to "committee" then the house votes, then the senate, and then slick willy who has no intention of acting in good faith ethics or Truth In Advertising wants to Gove me a brush off. Meanwhile the tree is still for sale in the 5 to 6 foot range & maturity for someone else to buy. Will you get taken advantage of in a bait and switch tactic or will you actually receive what you ordered and that is a 5 to 6 foot tall specemin quality you ordered or will you have to waste hours & weeks trying to deal with a beurocricy that so far seems more worried about deceiving its customers & taking their money by deception. The tree was a smaller tree, thrown into a larger pot to make it look taller & more mature than it actually is. And they still are selling them $221 + Taxes & other fees. When you purchase a new car you expect thst it will have an engine and meet the description. Why should landscaping plant material should be any thing less. I'm disabled home & bed bound for most part for last 25 years. I don...

I have shopped at Spring Hill Nursery for a long time, because their products are excellent, and I always have had beautiful flowers in the spring time.

Easy site to navigate and very helpful "search" feature. Good information on what the plants need, appropriate climate zones and when they will be shipped.

great selection, easy to order

Good payment and ordering system. Don’t like the shipping cost though.

I have had a great experience ordering today with Springhill Nurseries. I have ordered from here before and was always a great experience.

I ordered a rose and was told I would get it by July and now I won’t get it till September. After doing the chat, call to customer service, and email I finally was told September. Don’t keep telling someone a date you can’t fulfill. Not happy.

First time ordering from Springhill Nursery. Had an issue with one plant not growing at all. Reached out to get a refund or replacement. That has been a month ago. I have followed up a few time. They just keep telling me. They are busy.

It was very easy to order oakleaf hydrangea. I was somewhat disappointed that the jumbo was no longer available, but I ordered the regular size last year and had good luck with it until I spilled wood stain on it and killed it. The one last year was packaged well.

A wonderful place to shop with excellent prices, quality plants and the best customer service anywhere. My forever online shopping hub.

I purchased a WHITE FEATHER HOSTA on May 7, 2026. My Hosta did not grow! Contacted Cust. Service was told to allow 6-8 weeks before a replacement to be issued. Received a Replacement Certificate today to repurchase the plant. I thought SpringHill would send me replacement White Feather Hosta plant without having to pay for shipping again. On the website this same Hosta cost more. Cust. Service informed me why the price difference. I had bought the Spring Hosta and now showing online is the Fall Hosta version. I'm not sure what's different exact the time of planting. Very disappointed and doubt if I will do any future purchases with Spring Hill Nursery. Thank you!

Very easy to order a variety of products

Found what I wanted fast

I have purchased from Spring Hill before with no issues; however, I had lots of issues with the website not moving to the appropriate page on this last transaction.

I find your ordering process unstable and difficult to follow as it jumps back and forth making it difficult to ensure the correct items are being purchased at the advertised price.