A+

Part arrived fast and was just what I needed to get going again.

Sportsmith has consistently been one of the most reliable suppliers I’ve worked with. Their parts are high‑quality, well‑priced, and always match the specifications I need. What really sets them apart is their customer service — responsive, knowledgeable, and genuinely committed to helping you find the right solution, even when dealing with older or hard‑to‑source equipment. Shipping is fast, packaging is solid, and every order arrives exactly as expected. Whether you’re maintaining a single machine or managing a full gym, Sportsmith makes the process straightforward and stress‑free. Highly recommended for anyone who values professionalism, accuracy, and dependable support.

Excellent cable and Service. Very quick delivery.

A+++

Arrived so soon I didn’t have many days I could use “my StairMaster is broken” as an excuse!

Thank you for sending us quick with the replacement parts.

The service person promptly told me which parts I needed. I ordered them, the parts were promptly shipped and our exercise bike is back to working order! The packaging was excellent also.

always excellent!

I have always had great service from this business!

Great Thanks

It took quite some time to get the item. But it also seems like a hard to get item. It was worth the wait was a perfect fit, and it works as it should.

I got exactly what I needed and the person who helped me was super nice and helpful.

Incredibly exceptional customer service !

Fast delivery, products are working out very well

Setting aside the fact that you couldn't help me your system is awkward and confusing and I was never quite sure if I was dealing with a clueless bot or a harried human trying to find the right canned response

Thanks for solving our problem

Parts fit and worked perfectly for a 40 year old, Schwinn Airdyne, stationary exercise bike.

Good service

I ordered a new seat for my concept2 and it was reasonable priced and arrived quickly. Would order from here again!