great

While original shipment was a cable with the wrong label on it; the follow up with support quickly resolved the issue and the process of returning the wrong part and having the correct cable shipped was very expedient and easy to do.

Great job

Although I did not make additional contact with Sportsmith other than making the order, I was very satisfied with doing business with them.

The store's website is easy to navigate. The order was completed quickly and accurately. I would gladly recommend it to anyone.

always a great price and fast

Received products quickly. Happy with purchase.

The customer support is great. The repair videos are great.

excellent efficient service. great communication. affordable pricing. delivered as promised,

Great price, fast shipping, could not be happier!

part was delivered quickly and to a different country very impressed and it was exactly what i ordered

customer service was great

I've always found Sportsmith to be an excellent provider with fair pricing and quick delivery. Unfortunately, our parent company has chosen to deal with another company unless there is a significant difference in price. This requires more work for me obtaining quotes which add to the wait for delivery. I still recommend you to others and wish things could be like they were.

Good service, good price, thanks!

Rooes arrived as described and fast.

Thank you for your available inventory

Item not received

Hi, I used the chat feature to ask questions about a replacement running belt for my treadmill. I chatted with Robert Butler and asked several questions on compatibility of the belt with my specific treadmill due to the age of the machine. Robert provided excellent support and answered all of my questions. I was greatly appreciative of the support I received.

Great company to work with. I bought Life fitness stop key. It came broken. When I reached customer service, they replaced it promptly, without any extra cost. Can not expect any better customer service. Will recommend this company.

no help at all and very poor response