This machine is working well I love the convenience of having a soda stream

It was very easy to navigate and choose the desired products you would want. The only thing I would recommend is to add a "compatible" option before you conclude your purchase, as to not accidentally buy accessories that will not fit your SodaStream device.

Good service

Great!!!

I'm drinking twice as much water than I did before. I find fizzy water much more thirst quenching that tap water. I love the energy drink. Since I don't like coffee, it gives me the boost I need to start my day. I also love the easy way it is to return CO2 bottles and get them back in a timely manner! Great work.

So far we have had an easy online ordering experience. We did create a subscription so we will see how that goes.

Thank you for great products and great service. As agin much grateful to john who I talked my requirements, John os really is an asset for the company. Kind regards, 🧡 Hemmie. /Hemant

I received excellent service from SodaStream staff after recently having issues with a faulty Soda Stream Terra machine. This was promptly replaced by Sofa Stream due to it being within warranty period. The new machine is working like a dream! Very happy thank you

Soda stream, replaced whole unit of duo machine with ease paid for freight charges, helped me out excellently, after machine had a minor malfunction, I'm pleased to say replacement duo is working amazingly well, Noel

C02 exchange tanks not working the pins are stuck in place and I cant push them down unless I use a LOT of pressure, this causes my sodastream machine to fail. When I called support to talk about this i was given a handwavy answer that they "doubt" the canisters are duds when i have had sodastream products for about 10 years and have never had a problem buying them in store.

I do not like the new syrup bottle design. I use the measuring cup lid from the old bottle every time I create a drink as I do not add syrup to the water bottles.

The seals on the new bottles for flavors do not always withstand the shipping process and even simply fall off when opening the cap to remove it which leads me to wonder if it was sealed or not and if it is safe to consume. I've been throwing out product that hasn't been fully sealed (only 3 bottles so far) but it is quite frustrating. Otherwise I generally love the products offered, this new bottle & applied seal just has opportunities for improvement that severely reduces my rating.

Really fantastic

We have had 2 previous models of Sodastream from the 1970 1990 now upgraded again the improvements have been drastic and the taste now just the same as originals Sometimes better as I don’t like quite as strong a taste

I've previously ordered a Sodastream machine for our office including bottles, syrups, cylinders and it went perfectly. I've previously arranged an online exchange for cylinders and it also went perfectly. Now, the process has changed and it all went absolutely awfully. It took 3 hook ups with Support to get the delivery delivered; then I went to do the simple cylinder exchange - nothing earth shakingly difficult right? First problem - no link in the order email for the returns portal. Second - no link in the account order history to generate the label. Third - no easy links on the website to complete the exchange process. Fourth - so let's go with a generic search on the website. Ok ... on the third? page of results there's finally a link to the Australia Post returns portal. Fifth - the portal refused to generate a return label and errored out. Sixth - log the issue with the chatbot. Despite giving it the order number and being in the Australia portal it couldn't automatically generate the support ticket. It refused an Australian standard mobile number without a country code. Simple. Stupid things. This is a backend integration issue, an improvement project that took no doubt a couple of heads out of the loop but generated a bucketload of issues that someone needs to fix. I love the product concept, but unless you can fix your issues - this has consumed at least a day of my time trying to chase it up. I'm frustrated. It's not my job. I'm not paid for this. If this was for me to complete personally (yes, I have a Sodastream at home too) I would be very very unhappy and probably be done with the product. Not happy Jan. Sort it out. I don't know if it's your master data or what. There's a lot wrong.

Best soda stream flavors wouldn't get them are where else

Buying my Soda stream was one of the best things I have purchased. The bubbles were very refreshing in the summer and it is a great company to purchase from. Also am doing my bit for the planet.

The service from Sodastream has been to the usual high standard, my order arrived well packaged, promptly and everything was great.

The flavor purchase is not easy to follow.

Easy to use. Quick delivery