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Support was helpful for my Sno-Go assembly. Unfortunately I needed support due to the assembly not matching the instruction booklet or videos.
I didn't talk to any one from support but I love how this company has military discount. A lot of companies have been taking it away completely or only giving it to active duty not veterans. Thank you for the support.
Quick to respond to questions. So far, so good
So fun. So easy.
Had question about assembly, they sent me a detailed video - thanks guys!
You guys are incredible
Quick service and quality parts
You guys are awesome.
If you like winter sports the SnoGo Shift is a must have. It’s extremely easy to learn and ride confidently. I put my skis up for the rest of the season to ride my Shift.
Real human support with no call center crap or automated messages. Everything I want.
Excellent, these folks GET IT!!!
All perfect
Taked to Braden, he did not know of this issue.
Snogo team is absolutely stellar
Like it so far used it once.
Shipping was super fast. Kit was easy to install.
UPS and snogo can not coordinate to deliver my package which was attempted to be delivered late when we were already away for Christmas
Love my bike! Purchased last season after a season of renting. So easy to ride, and jump on this thing. Would love to see more and more of these on the slopes.
Amazing job guys
After the message that my SNO-GO SHIFT did not fit together because the Frame hub was 0.6mm too long to slide into the main tower pivot. I only received an email back asking me to fill this out. No advice and no new product or final compensation to have it repaired. so very poor service





| Stars | Count |
|---|---|
| 5 | 835 |
| 4 | 25 |
| 3 | 14 |
| 2 | 4 |
| 1 | 32 |
| Total | 910 |