Did an upgrade on my Shift with the front forks, they helped me get what I needed and helped with extra parts I may need. Awesome people to deal with.

Was told to get the ski fixed at a ski shop at first which when you pay 1500 and the bike comes in damaged not so great situation still waiting for parts to come in so i can finnaly use it had to go and rent a bike again at loon last weekend

I ordered some spare parts for my Shift and they were shipped immediately - Thank You!

Waiting for a call back. If my issue is remedied I will say overall satisfied but really can't rate my experience simply based on sumbiting this review

Poor no zero star so I guess you get one

Missing a second bike that was ordered and no one is willing to give me a straight answer and or even respond to my several emails I have sent about this. Absolutely horrible customer service that has ruined my experience for this whole company. If someone buys your product you should be able to send out everything the customer has purchased not just half of the order and ghost them.

No one has reached out since

With the way the world is everybody gets setbacks but sno-go keeps you well informed

Great advice the first time

Very bad costumer support , Not helpful at all

Support was helpful for my Sno-Go assembly. Unfortunately I needed support due to the assembly not matching the instruction booklet or videos.

I didn't talk to any one from support but I love how this company has military discount. A lot of companies have been taking it away completely or only giving it to active duty not veterans. Thank you for the support.

Quick to respond to questions. So far, so good

So fun. So easy.

Had question about assembly, they sent me a detailed video - thanks guys!

You guys are incredible

Quick service and quality parts

You guys are awesome.

If you like winter sports the SnoGo Shift is a must have. It’s extremely easy to learn and ride confidently. I put my skis up for the rest of the season to ride my Shift.

Real human support with no call center crap or automated messages. Everything I want.