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Zizely truly has gone above and beyond. Amazing help!
Beautiful and functional!
Ryan Winters Was the representative that helped me. He answered my many questions and helped with delivery and setup information.
Gentleman was very helpful at understanding my issue. Said he would be correcting the problem.
Cherry who assisted me on the call was AWESOME! I need assistance with fast shipping and she went above and beyond with shipping department to ensure I receive my product next week. Excellent customer service.
The sales/tech support was quick, prompt, knowledgeable, and very kind. They helped effortlessly and made the install run smooth.
Customer service was wonderful and easy to get ahold of
Great
The bed had scratches all over the base when i unpacked it. And so disappointed in the height. You can adjust the height but its not high enough so it does not help my back. Needs to be higher. Would not buy again.
Arrived on time. With return label. Was able to ship back broken part of the machine
I just love it, I love it, it's very comfortable, just what I wanted
So far enjoying this device, still learning the intricacies of it. This has been a really good company to work with thus far!
We love our new treatment chair! It's super comfortable and all the different ways to adjust it are really helpful :)
Two out of the three times that I have contacted Skin Act to either purchase something or get information about their products have been absolutely wonderful. This time was no exception. My sales representative today was absolutely amazing. She was kind, courteous, thoughtful, very helpful and I greatly appreciate it.
Excellent customer service.
I had an incredible experience with Skin Act’s customer service, thanks to David. He personally walked me through the entire purchase process and went above and beyond to help expedite my shipping, knowing I’m on a tight timeline with my new medspa opening next week. His professionalism, kindness, and genuine care made the entire experience seamless and stress-free. Because of this level of service, I truly look forward to continuing to purchase from Skin Act in the future. Exceptional customer support like this makes all the difference! Highly recommend!
Contacted customer support before making a decision to order. Ryan was very helpful and answered all the questions I had before making a decision to purchase.
10 out of 10 would definitely recommend it was so amazing. I’m an aesthetician school right now after this device was demoed in our class three other student as well as the teacher have all now purchased this device
Great customer service. Fast shipping.
Instructions are not detailed and the suction part is not as effective, at least not with the small tip, it also makes a very loud noise.



| Stars | Count |
|---|---|
| 5 | 533 |
| 4 | 49 |
| 3 | 9 |
| 2 | 3 |
| 1 | 11 |
| Total | 605 |