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SkinAct made the whole process easy. I found what I needed fast, the checkout was simple, and the order came nicely packaged.
Really happy with SkinAct. The website is clean and easy to navigate, ordering was quick, and my package arrived in perfect condition
Great experience with SkinAct. The website is easy to use, checkout was smooth, and my order arrived well packed.
I called about two issues I have with my 4 in 1 streamer. I needed a replacement piece that David (rep) quickly help me resolve and order. And I had an issue with my device that he gave me some suggestions on how to handle. Very pleased with my call. It was easy, quick, I felt heard, didn’t feel rushed and David was the most helpful, attentive and pleasant person to work with.
Wewi C. , is a wonderful customer service agent . Patient , kind and knowledgeable.
Yolanda M was super helpful!
Bed is great but the headrest is broken and cracked, Can you send us a replacement part for this?
Reached out to Customer Service regarding my bed motor not work. I wasn’t in my treatment room to access my bed but Janet was able to give me clear instruction’s on what to do to test if it’s the motor or the control box. I’ve only had to contact customer service may be a handful of times over the past seven 7 years of ordering from spa and equipment equipment and every single time I’ve always had the nicest representative that is always willing to help
Awkward to use, too large to place out of the way.
Shipping was fast and super easy to check out
Great company ! Great products and Great service !
Janette was very helping in checking on an order I placed. Janette was making sure I got excellent service and immediately got to the bottom of what was going on! Very appreciative of a representative that is very helpful and willing to go above and beyond.
I highly recommend them and their products. This chair is so beautiful and extremely comfortable for my clients! Their customer service is 5⭐️. I called and prompt service and so polite! So glad I ordered this chair!
From SATX!! @Shetoxeaesthetics come see me for your beauty needs!! anywaysI love this chair!! It makes the room so complete and im so happy!! So far so good. It been about a month. The chair is HEAVY! My suite is small so i gotta move it to make the room bigger when my suitemate is using the suite. I love it! 10/10 recommend (;
Order and delivery was smooth and fairly quick. I was contacted for delivery to ensure I was home to sign. No issues at all from start to finish.
Ryan is an incredible asset to your team. Despite really demanding problems with shipping that were entirely out of his control, he went above and beyond to find the solutions that literally no one else could provide. He was always easy to reach, responsive, and articulate. He understood how important these exam tables were for our practice and his actions proved that he doesn’t take his role lightly. We deal with so many vendors that I can confidently say that his level of service is incredibly hard to find.
Great product, very pleased with the workmanship and ease of use. It has really increased the efficiency and quality for the services provided to my clients.
Obsessed with my SkinApp bed. It’s so luxe and comfortable — clients get in and immediately relax (they literally go quiet 😭). The cushion is top-tier quality, like a Tempur-Pedic but more plush. And the white glove delivery is a MUST. They did everything in minutes, were so kind, explained how to use the bed, and called 30 minutes before arrival like promised. Best delivery experience I’ve ever had. I’m definitely getting the foot remote next. Thank you, SkinApp Also Cherry from customer service was heaven sent!
Great experience with Spa and Equipment! The team was professional, responsive, and took the time to clearly explain the freight and curb-side delivery process before shipping. Communication was smooth, and everything felt well-organized and transparent. I appreciate the customer service and attention to detail. highly recommend!
I have had a wonderful experience with this company. The have quality equipment and great support as well as excellent customer service services. I appreciate how helpful the staff is when you call in. I am very happy about my purchases they are very good quality. The package also arrive timely and in good condition. A nice personal touch was I also will be receiving a special gift I am looking forward to receiving. I will continue to do business with this company and getting ready ti purchase more equipment ✨💛



| Stars | Count |
|---|---|
| 5 | 533 |
| 4 | 49 |
| 3 | 9 |
| 2 | 3 |
| 1 | 11 |
| Total | 605 |