This was a replacement under warranty for the 9 fl. oz sensor pump. I had bought 2 originally but one stopped holding a charge after a few months. After contacting customer service, I was offered a full replacement item free of charge without even having to send back the defective item first. New pump is working flawlessly.

Great Customer Service

Everything I have from simple human is the best product in its category. You pay slightly more than a cheap product but you definitely get the value. Highly recommended

So beautiful and comfortable in use

Where is the foaming soap

I have tried other automatic foam soap dispensers. They work well for a few days I have used the liquid soap dispenser from Simplehuman for over 3 years without any issues. So far the automatic foam dispenser is living up to performance expectations. Given a lack of counter space and need for style, the dispenser meets our needs Very happy with my purchase !

I bought this garbage bin expecting a simple, functional product, but it didn’t work properly right out of the box! Wouldn’t open! When I contacted the company, they asked me to go through a warranty claim process—which felt like way too much trouble for a basic item like a trash can. I just wanted something that worked, not a customer service headache. Wouldn’t recommend.

Just be sure you’re gonna keep the product if you order from Canada; the return web engine does not work and so you have to go through customer service… Very 90s. . .

I love this kitchen bags so much, I always put a reminder to buy them. Great service, fast delivery!+

I have been used this style trash can over 24 years. Since the last one broke last month (yes, I used the same trash can for 24 years!!) I decide to buy the same style, likely I still found one in stock. I hope that this one last for another 24 years!!! I could say that Simple Human is the "Ferrari" of the trash can!!

Works great

I had purchased one a year and a half ago and it would no longer hold a charge. I contacted Customer Service and they were awesome to deal with. They immediately sent me a replacement and it works great. I have 2 and 1 of them is 5 years old now and works amazing. Thank you :)

It was a pretty good experience shopping with simple humble. Arrived earlier than I expected and item came well protected.

I received a box of 100 bags; they are very sturdy and well packed. Easy to work with. Very satisfied! That said, your President and his Tariffs on us is making me postpone any new orders. I am very sorry for this situation, but he will not bully our country and us people… Hopefully somehow he will be stopped… Thank you 🙏

Bought second garbage bin for recycling. . First still working at 9 year mark. Very well made. Pick this company first to avoid disappointment.

Love my mirror!

Great folding mirror in a quality zippered travel case.

Great Customer Service. I fully recommend them and their products

Good service on time

Nice to get service again. . . thank you!