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simplehuman-ca-myshopify-com

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Explore

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Company

  • How it works
  • About Yotpo

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  • Blog
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Support

  • Contact Support
  • Help Center
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  • Accessibility Statement
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Site reviews

How we present the reviews
Anonymous user
Mualla Y.🇨🇦
Verified Buyer
5 out of 5 stars

Great Customer Service.

Great Customer Service. I fully recommend them and their products

MAR 20, 2025
Anonymous user
Onofrio A.🇨🇦
Verified Buyer
5 out of 5 stars

Good service on time

Good service on time

FEB 27, 2025
Anonymous user
Cherie M.🇨🇦
Verified Buyer
5 out of 5 stars

Customer service is fab

Nice to get service again. . . thank you!

FEB 22, 2025
Anonymous user
Teresa M.🇨🇦
Verified Buyer
5 out of 5 stars

Garbage Bags 'J'

I like these bags as they are strong and don't tear. They can be used in almost any container which is perfect.

FEB 20, 2025
Anonymous user
Rita B.🇨🇦
Verified Buyer
5 out of 5 stars

great service

No trip ups this time. The whole package arrived quickly! and all the bin liners fit beautifully

FEB 13, 2025
Anonymous user
Mr P.🇨🇦
Verified Buyer
5 out of 5 stars

Thank You!

Delivery was very Well done… The driver made sure that our box wouldn’t get soaking wet in the rain 😊

JAN 31, 2025
Anonymous user
Stephen D.🇺🇸
Verified Buyer
5 out of 5 stars

Brilliant.

A bag that fits. Got to love that. Strong as needs be. Have never had a leak. Always arrive in very reasonable time. Garbage can still going strong. Cost very reasonable given superior products. Simply for me.

JAN 30, 2025
Anonymous user
Laurette L.🇨🇦
Verified Buyer
4 out of 5 stars

Composted bucket

Your compost bucket has no way to get air to it, makes the food get mold then smell the bags get wet. . . . the box is pretty but no one took the time to go over it's function. Why I am returning them.

JAN 28, 2025
Anonymous user
Christian K.🇨🇦
Verified Buyer
5 out of 5 stars

Garbage bags

Yes very happy with the strength of them

JAN 27, 2025
Anonymous user
Alain C.🇺🇸
Verified Buyer
5 out of 5 stars

Perfect Fit

Our shower head is very high- was able to accommodate the space as well as the hose in the middle . Got everything of of the shower floor.

JAN 26, 2025
Anonymous user
Gloria R.🇨🇦
Verified Buyer
5 out of 5 stars

Wonderful customer service

Wonderful customer service

JAN 22, 2025
Anonymous user
Paul S.🇨🇦
Verified Buyer
5 out of 5 stars

Durable Bags

Great quality; tight fit and stylist for a bag! We’re happy with our clear bags

JAN 21, 2025
Anonymous user
Chantel F.🇨🇦
Verified Buyer
1 out of 5 stars

Bad customer service.

I like the products but the service side made it so that I want to stay away from the company. Really unfortunate

JAN 15, 2025
Anonymous user
Leila S.🇨🇦
Verified Buyer
5 out of 5 stars

Good product

Good product

JAN 7, 2025
Anonymous user
Wendy P.🇨🇦
Verified Buyer
5 out of 5 stars

Good quality products

Super fast delivery.

JAN 7, 2025
Anonymous user
Pina A.🇨🇦
Verified Buyer
2 out of 5 stars

High quality products, but their service needs some improving

I placed an order for 3 items on Nov 25th. A delivery was received within a few days, but only 2 of the items were enclosed. I sent an email on Dec 1st, inquiring about the missing item. Initially I received a template response on Dec 4th, which was not specific to my inquiry. I emailed again that same day and re-explained that I had received a delivery, but that an item was not enclosed. On Dec 5th, I received a response from customer support, stating that the missing item would be shipped that same day, and that I would receive an email once the item had shipped. After waiting several weeks, I sent another email on Dec 20th regarding the missing item, which had still not been received. I was advised that same day that the missing item had been delivered on Dec 18th when it had not been. I was sent a picture as proof of delivery with no package in it. After contacting customer support again, another shipment was sent to me right away, which was finally delivered on Dec 30th. Of the 3 "shipments", a shipment email confirmation (with tracking details) was only sent for the final delivery, despite being told that I would receive an email with tracking details for my order, and yes, I regularly check my junk mail folder. Their products are of excellent quality, but their service, communication, and efforts to understand inquiries and address specific customer concerns in their responses is lacking and needs improvement. They never communicated to me that my initial order had shipped, or that the third item would ship separately or at all. I had to take the initiative to inquire about why the third item was not received and had to follow-up several times. Although their customer service were nice, I just felt like they didn't appreciate my concerns until the very last communication. For example: - My requests to be escalated to a supervisor were not fulfilled. - My feedback regarding not receiving emails with tracking numbers was not acknowledged in their re...

JAN 3, 2025
Anonymous user
Anne C.🇨🇦
Verified Buyer
5 out of 5 stars

Liove the product just a

Liove the product just a little delay on my waste bin but I have received it now Fast response for my inquiries for the delay

DEC 30, 2024
Anonymous user
Russell A.🇨🇦
Verified Buyer
4 out of 5 stars

Proprietary USB charge cable is not making human lives simpler

I’ve had several generations of this product and recently decided to replace two of them. I was disappointed to see a proprietary USB charge cable is required. My previous unit used a micro USB which pretty much every house has. I would have expected a USB C interface, but no. So now i have to lug around some one off cable to recharge these devices. Poor design decision. Had I known this prior, I would not have purchased.

DEC 26, 2024
Anonymous user
Caroline H.
Verified Buyer
5 out of 5 stars

Easy Ordering

Clear & easy website. No pop-ups or other distractions to get in way of finding & ordering product. Well-packed and exactly what I ordered with a discount to boot! A happy experience 😄

DEC 26, 2024
Anonymous user
OLGA S.🇯🇲
Verified Buyer
5 out of 5 stars

Good quality items.

Good quality items.

DEC 23, 2024
12345
http://simplehuman-ca.myshopify.com logo

http://simplehuman-ca.myshopify.com

home,garden & furniture
4.6
|
68,212
Visit online store
http://simplehuman-ca.myshopify.com logo

http://simplehuman-ca.myshopify.com

home,garden & furniture
4.6
|
68,212
Visit online store
4.6
4.6 out of 5 stars
Based on 68212 reviews
5
55868
4
5455
3
2581
Ratings distribution data table
StarsCount
555868
45455
32581
21509
12799
Total68212
2
1509
1
2799

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