Shipping was prompt, the rug arrived within the expected window

The product is truly great but the shipping experience needs work. I stressed about getting the item on time. I actually ordered 2 different sizes. When the order arrived, the larger vanity was missing and I had to call everyone I could and finally straightened it out with the freight company. That was not fun.

I’m so frustrated! I have had a terrible time trying to get this missing Chrystal.

Everything was as expected.

Cool!

Loved the experience

The item’s package was solid and secure.

Very disappointed

all so good. Love shopping with Houzz

Good product, good purchasing experience. Well packaged.

Better communication regarding shipping is needed. Much more difficult than competitors

The product arrived in a timely manner. I do believe had it been padded a little better it would have protected it from the blemishes it incurred likely in the transport process. All in all, for the price, the function is great, and will serve well for what it is intended, while looking nice.

I Love Houzz!

Transaction was fast. Very informative on tracking

As described, no damage, fast shipping.

Great purchase!

Ordering was easy

Amazing

Just need the second sink basin to my double sink laundry tub

As I said, the only issue was the instructions. They need to be updated to be consistent with the bookcases as shipped.