Online store, customer service and delivery, all are great for me.

Great service & shipping

I will only use Owl Paddles for the rest of my life. They make playing more enjoyable in so many ways! Yes they are much quieter, but my ability to control the ball and add spin when I want to has increased dramatically. I've also encouraged many people I know to buy them and I've watched their skills improve quickly with these paddles. It really does help you improve how you play. The online store was easy and delivery was fast.

I like it a lot responds great

Well, I was surprised my order for two paddles didn’t include the 3 balls and sunscreen as outlined in your online offer, which I purchased. There was no explanation why. When I inquired I received and email saying : “US customs has prevented us from shipping the balls and the sunscreen as it would have led to hefty tarrifs and duties. We sincerely apoligize “ Since you asked for my feedback I will address each - * online store - POOR - you didn’t ship what I ordered and paid for. Owl decided not to include the balls and sunscreen and with no explanation. When I inquired, this was their reply - “US customs has prevented us from shipping the balls and the sunscreen as it would have led to hefty tarrifs and duties. We sincerely apoligize. ” They simply shipped two paddles floating around in a cardboard box with only a packing slip. If you’re from the U. S. , * customer service - POOR - absolutely no response to my follow-up emails * delivery - the two paddles, but not the rest of my order, were delivered in a timely fashion. * please resolve this matter so I don’t have to do a chargeback on my credit card.

Easy ordering process and it was shipped to me pronto! Arrived just in time as I was heading to the courts!

Fast shipping, easy to navigate

Love the paddle!

Smooth transaction! Package arrived on time, great packaging.

It took a month and a half to get the order. Always took multiple days to get an answer from customer service, and kept getting dismissed by everybody as if this is a typical experience. The paddle itself is decent, but I can’t see why I would ever order another if that’s the experience. I definitely do not recommend.

Good product. Amazing with resets. Still figuring out weights to balance the paddle.

I never received it. It was a scam

Fast to supply. Great packaging and presentation. Would buy again no problem A+ experience

Love the special edition colour!

Cuando se está jugando los oponentes se sorprenden de que la pelota llegue tan fuerte y con efecto y el sonido es diferente

Owl has done it again! For reference, I have played with the original CXE and the PXE, and they are very great paddles, and the Drew Brees LE Colors bring much attention to the already unique design of the Owl CXE! This limited edition variant keeps the heavy amounts of spin, control, and power that made me fall in love with the OWL Brand.

It was great

Timely delivery.

Hello, I am writing to express my enthusiasm for my OWL pickleball paddle. It has been an absolute pleasure to play with, and I have received numerous compliments on its unique design. The sound it produces has garnered attention from fellow players and opponents alike, with many inquiring about the type of paddle I am using, its composition, and whether it is tournament-approved. Several individuals have even requested to try it out and asked where they can purchase the OWL. It has undoubtedly become a conversation starter at every court I visit. Most importantly, I have experienced significant improvement in my game since using the OWL. As someone who owns multiple professional paddles, ranging from $200 to over $300, I can confidently say that the OWL has become my go-to paddle. I have noticed enhanced accuracy in my serves, increased power and control in my volleys, and more effective dinks. I am thoroughly impressed with the OWL's performance, and I would like to extend my gratitude for creating a paddle that has elevated my game. Thank you very much.

Great customer service, very helpful in adjusting shipping address.