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Site reviews

How we present the reviews
Anonymous user
Peter S.🇺🇸
Verified Buyer
5 out of 5 stars

Every paddle I’ve had from

Every paddle I’ve had from these folk has been excellent. I’ve used the silent storm and both varieties of the pricier ones. I’m a short handle person so I don’t do the e versions. But I’ve got all the others and the silent storm it an incredible bargain right now. Just try it.

NOV 29, 2025
Anonymous user
Mike H.🇬🇧
Verified Buyer
4 out of 5 stars

See comments

See comments

NOV 28, 2025
Anonymous user
Dean K.🇨🇦
Verified Buyer
5 out of 5 stars

Product and customer service review

Great product great customer service the paddle needs to evolve and go to a 2. 0 version of it getting better so it doesn’t come apart on the edges, but the overall product is phenomenal and adds to my abilities on the court

NOV 27, 2025
Anonymous user
Kevin W.🇺🇸
Verified Buyer
5 out of 5 stars

I’ve loved the control and

I’ve loved the control and placement I can get with this paddle! I've played with much higher priced paddles and this is my preferred paddle

NOV 27, 2025
Anonymous user
James M.🇨🇦
Verified Buyer
5 out of 5 stars

Having liked my CXE for

Having liked my CXE for the last few seasons,I treated myself to a new PXE. Love it!

NOV 27, 2025
Anonymous user
Andrew S.🇺🇸
Verified Buyer
5 out of 5 stars

Amazing

Amazing

NOV 27, 2025
Anonymous user
Nicholas M.🇺🇸
Verified Buyer
5 out of 5 stars

Shipping was fast better than

Shipping was fast better than advertised, coupon code worked great, made a great deal even better.

NOV 27, 2025
Anonymous user
Patricia D.🇺🇸
Verified Buyer
5 out of 5 stars

Need a cover

Love it. I need a cover.

NOV 26, 2025
Anonymous user
Steven B.🇺🇸
Verified Buyer
5 out of 5 stars

Please with my Owl paddle

Very pleased with all things Owl. Quality, service, timeliness

NOV 26, 2025
Anonymous user
Roger H.🇺🇸
Verified Buyer
5 out of 5 stars

Service was great. The paddles

Service was great. The paddles arrived earlier than expected

NOV 26, 2025
Anonymous user
Janet H.🇺🇸
Verified Buyer
5 out of 5 stars

Excellent

Quick shipping and beautiful packaging. Love the Owl!

NOV 26, 2025
Anonymous user
Charlie L.🇺🇸
Verified Buyer
5 out of 5 stars

I added some weight to

I added some weight to my new owl paddle on both sides. What a difference turn my soft game into a finesse game and the paddle still has plenty of power to put it down the middle when you need it I love it.

NOV 26, 2025
Anonymous user
Steve A.🇺🇸
Verified Buyer
1 out of 5 stars

Defective balls and no response from Owl customer support!

The on line delivery was fine, however, the customer service afterwards was terrible. recently purchased 12 of your Owl pickleballs along with a new racquet. The order number for the racquest and balls was 10129. After playing with the balls for one 90 minute session, three (3) of the ball developed cracks and were no longer playable. What can be done to remedy this issue? I have sent 7-8 emails to customer service and was not given a reply of any kind. I responded to delivery emails from Owl, contacted the support team through the Owl Web page, etc. and received no response!

NOV 25, 2025
Anonymous user
Michael G.🇺🇸
Verified Buyer
5 out of 5 stars

Awesome paddle! So quiet, but

Awesome paddle! So quiet, but powerful as well!

NOV 25, 2025
Anonymous user
Evan G.🇺🇸
Verified Buyer
5 out of 5 stars

I will keep playing with

I will keep playing with Owls!

NOV 25, 2025
Anonymous user
Patrick O.🇨🇦
Verified Buyer
5 out of 5 stars

So good

So good

NOV 24, 2025
Anonymous user
Jack B.🇺🇸
Verified Buyer
5 out of 5 stars

Great paddle

Great paddle

NOV 24, 2025
Anonymous user
David H.🇺🇸
Verified Buyer
5 out of 5 stars

t

Very good. Quick shipment

NOV 24, 2025
Anonymous user
Nataly A.🇺🇸
Verified Buyer
5 out of 5 stars

Customer service was exceptional

Customer service was exceptional

NOV 18, 2025
Anonymous user
Jolene C.🇨🇦
Verified Buyer
2 out of 5 stars

Promotion Information on Website not Reliable

I have purchased 3 OWL paddles in total. The first time I purchased one OWL paddle in last July, and I received 3 free pickleballs and the edge guard, but the paddle was not packed in the nice black gift box as it shown on the Website. I purchased two more OWL paddles in last October as the prize for an international tournament. I assumed it would have come with the free pickleball and sunscreen lotion as they shown on the website, but none of them was included. One paddle was packed in a very nice black gift box, but another one was just packed in a regular cardboard. It would look very nice to present one paddle in a nice black gift box to the winner of the tournament, but how about the second paddle? Both paddles are the same price. It is so awful to present another paddle without the nice gift box which makes it looks like the value of the paddle is less than the one in the nice black gift box. I questioned the Customer Support how shipping balls and sunscreen from British Columbia to the Atlantic provinces could involve U. S. customs duties. Three weeks have passed, and I still haven't received a reply from them. The paddles themselves are fine and I enjoy using it. However, their customer services and promotions are extremely unreliable and disappointing. Furthermore, they don’t provide contact phone number and contact them must be done by email. Their customer supports only selectively responded the emails. This was my first and worst online shopping experience in Canada.

NOV 16, 2025
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Based on 1113 reviews
5
904
4
123
3
43
Ratings distribution data table
StarsCount
5904
4123
343
213
130
Total1113
2
13
1
30