I am currently having issues/misinformation with my recent purchase and awaiting on Rosemary Doll to respond and hopefully provide a fair resolution. So at this time I cannot give a final rating.

Incredibly friendly, professional and swift in reply and finding customer friendly solutions!

Perfect as always. It’s great to finally find a website as reliable and serious as Amazon, but dedicated to sex dolls.

Great service and fast shipping

This is a absolute MUST HAVE for any Doll owner. The mechanism does a superb job cleaning the orifices for your doll. Adding water and running the cleaning side is very simple. Make sure to add the power supply when checking out. The drying unit does a fantastic job, and the package also comes with a drying rod. The instructions are in clear, easy to read English. The ONLY input I have is that the designers/engineers should add a side window to the reservoir to display the current water lever and/or a mark to indicate the maximum fill line. Make absolutely sure to buy one of these units if you are a doll owner as the cleaning process takes 15-20 minutes and will bring many extra years to your doll and save you a ton of money in the long run. Thanks Rosemary. You made me a permanent customer.

Great customer service and top quality of the doll.

quick and clear

Everything went well,

Head arrived in excellent condition. I needed another head because I was receiving a replacement body for a defective one I received. Head sealed perfectly the neck making a air tight seal.

Great job I am very impressed with my new doll thank you all for your hard work until next time.

Just a perfect little beauty. Skeleton operates well with just the right tightness. Very well finished doll. Arrived quickly with an "in Stock" purchase and Rosemarys as always was excellent. She is much more impressive in person and has quickly become a favorite.

Great product and excellent customer service!

very easy to leave review!

Amazing doll with very realistic features and feel. Great support team and product arrived in the timespan as promised.

Bought the Marina (Erovenus Max Series) doll and let me tell you - it does'nt disapoint. The doll is a bit heavy to move around, but feels VERY realistic. Espacially the ass. 10/10! Also had some questions regarding my order and the support team was super nice and helpful. Also - 10/10

I understand that this is just a torso, but it must be for a midget because it’s really small. Other than that, it’s as described.

The support is awsom!

Despite huge disparity in timezones, staff made sure to resolve my queries and request for clarifications. Received the product in a week before they even got to provide me the tracking number.

This was my first doll purchase and I have to say Rosemary was a 10/10 vendor to go through this with. Rosemary helped me pick my options, helped me fix any incompatible choices I made and then sent me a finalized overview of my customized doll. My agent was Sue and she was lovely, she was always friendly and never took long to reply to any of my messages. Sue explained everything every step of the way and the doll arrived pretty quick, less than 2 months for a doll with a bunch of custom options is pretty good going what I have read. I also want to add they give free shipping, for comparison free shipping with some other vendors usually means a 3-6 month wait unless you pay high fees for the shipping Rosemary are offering for free! My doll was also a lower price here as well due to the deals that were on offer, buying the exact same doll elsewhere could have cost me several hundred more even before shipping. They packaged her extremely well, gave me some nice extras (clothes, brushes, etc) and she arrived in pristine condition via UPS. They handled all customs etc with no fuss whatsoever. All in all the delivery, packaging and extras made it feel like they take care of you here. I want to add that my first attempt was with a different company, the experience was so bad with them, that I ended up cancelling my order and switching to Rosemarydolls and my experience here was so good I will be using them again for any future orders. I couldn't think of a single fault with how they handled this whole process or the quality and condition of my doll once she arrived. If anyone is buying a doll for the first time and is worried about what company to trust for expensive orders like premium lovedolls then I say Rosemary is the way to go.

Excellent service, very responsive and kind.