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      Site reviews

      How we present the reviews
      Anonymous user
      Jacob F.
      Verified Buyer
      4 out of 5 stars

      Fun Paddle Boards - Great Customer Service

      We purchased four Kahuna paddle boards and found them really easy to use. We used the kayak paddles and found it easy to paddle even without the kayak seat. Once I figured out to sit further forward it stopped tacking side to side and worked more like a kayak. I was pleasantly surprised by this result. One problem we discovered was that my board came with a small leak along a seam. I reached out to the customer support team and they took care of the issue promptly and professionally. The entire order gets 4 stars because. . . you know, leaky board. The customer support team get 5 stars for their courteous and timely support. I reached out to them on Monday and a replacement was shipped to me on Thursday. I love their commitment to quality and support

      AUG 9, 2025
      Anonymous user
      Danielle
      5 out of 5 stars

      Great product and excellent team.

      Purchased two inflatable boards. Sadly, the valve on one broke upon deflating for the second time. I emailed customer service and they promptly responded & sent a replacement. The replacement valve did not work (could have been an error on my end when switching them out) and the team tried to troubleshoot with me. When that didn’t work, they sent a replacement board out right away as it was still under warranty. Took the new board out today. Am very pleased with my purchase and appreciate the responsiveness of the company.

      AUG 8, 2025
      Anonymous user
      Eckert
      Verified Buyer
      5 out of 5 stars

      Great customer service.

      The wife and I bought 2 boards. They both work as they should. Easy to use and stable. We use our mattress pump to fill them with most of the air. We just hold the valve down with our finger, seal off the hole with our hand some and it fills most of it. Then finish it off with the handed pump. My hand pump was defective right out of the box, but I just messaged them about it and they shipped me another new pump, extremely simple. Great USA company. I definitely will buy a couple more for the kids.

      AUG 7, 2025
      Anonymous user
      Selena G.
      5 out of 5 stars

      Excellent!

      I’m into my 3rd season with my board and it’s held up beautifully. I love my roc board. It’s sturdy and easy to maneuver and stands up to my not so little dog (lab x stbernard) joining me. This is truly a great board and I’d buy again

      AUG 5, 2025
      Anonymous user
      Lisa
      5 out of 5 stars

      Absolutely Love This Paddle Board – So Much I Bought a Second One!

      I couldn’t be happier with this inflatable paddle board! From the moment I took it out on the water, I was impressed by its stability, durability, and overall performance. It's incredibly easy to inflate and deflate, and packs down small enough to fit in the trunk of my car with room to spare. The board feels solid underfoot, even in choppier conditions, and the included accessories (paddle, pump, and backpack) are high quality and super convenient. After using it a few times, I loved it so much I ended up buying a second one so I could take a friend or family member out with me. The first board is holding up beautifully and I can't wait to get the second one in the mail. If you're looking for a well-made, reliable inflatable SUP that performs like a hard board without the hassle, this is the one. Highly recommended!

      AUG 4, 2025
      Anonymous user
      D B.
      Verified Buyer
      1 out of 5 stars

      Zero Service

      Buyer beware. This company will NOT answer your calls or emails. I’m returning my board because of it. Regardless of how well the board works or not if you have a couple simple questions and plead for them to contact you and they repeatedly ignore you, do you really want to do business with a BS company like this? I don’t.

      JUL 30, 2025
      Anonymous user
      Krystal
      1 out of 5 stars

      Awful

      Awful hole, something wrong with valve hard time pumping up, material on top peeling. Do not purchase they are Awful board I purchased 4 with problems. They want to send me glue, that wont fix the hole or valve

      JUL 30, 2025
      Anonymous user
      Larry B.
      5 out of 5 stars

      Great customer service

      I recently bought a paddleboard (first timer) and chose ROC based on reviews as well as comparing with other brands. Unfortunately the one I received had some cosmetic flaws on the board so I contacted customer service. They were very prompt in their reply and very helpful. The service agent (Maggie) sent me a replacement board and unfortunately the second one also arrived with yet another cosmetic flaw. I say this to emphasize that ROC is committed to excellent customer service. I am sure they would have sent another to ensure this was corrected however I chose to keep it as is. These things like this happen from time to time and the board is functional so that is what matters. What is more important is ROC values customer service and they respond with empathy and are focused on the their customers. I appreciate they are a US based company. I know they make quality products and they focus on the customer. I will continue to recommend this strong company and product.

      JUL 28, 2025
      Anonymous user
      Lori T.
      Verified Buyer
      2 out of 5 stars

      Shipping and customer service were

      Shipping and customer service were great. However the seat is not what I expected. Very thin in the seat area. Not comfortable at all. Very disappointing

      JUL 26, 2025
      Anonymous user
      Jennifer
      5 out of 5 stars

      Jennifer

      My Roc Paddleboard came with a cracked pump from Amazon. I didn't realize this until I tried to use it for the first time as it was wrapped in foam which I retained to protect it. Roc customer service responded the next day and a new pump is on its way! I'll update review once I get to try it out!

      JUL 23, 2025
      Anonymous user
      Michael Y.
      Verified Buyer
      5 out of 5 stars

      Great

      Great

      JUL 22, 2025
      Anonymous user
      michael A.
      5 out of 5 stars

      seam leak

      My two-year old paddleboard developed a small air leak on a seam. The folks at ROK were very helpful-checking warranty, communicating daily, and quickly sending another board just in time for 4th of July lake festivities!! A ROK solid company with fantastic staff, and a great product!

      JUL 19, 2025
      Anonymous user
      Jean
      5 out of 5 stars

      Replacement board

      I would like to thank the staff at ROC they are terrific! I had issues after using my board and they couldn’t have been more helpful

      JUL 19, 2025
      Anonymous user
      Lisa
      5 out of 5 stars

      Quality and Customer Service

      It looks like some others have already mentioned that the customer service from Roc is outstanding. I sent an inquiry about my order by email and it was answered within 24 hours and the response exceeded my expectations. The paddle board I received was packaged and shipped very well, all of the pieces expected were included and everything was in working order. The quality of the products became very apparent during my first use. Even the pump is sturdy and well made. I highly recommend Roc to anyone looking to purchase an inflatable paddle board with accessories. This is a quality product with outstanding customer service.

      JUL 19, 2025
      Anonymous user
      RakaTaka
      1 out of 5 stars

      Ripped Handle within the first year

      Contacted Customer Support about helping me out with a board that’s handle ripped off not even being a year old. 8 emails with photos later they say they will send out a new board sounds great. Then the next day get another email asking me to purchase a utility knife and cut the board from fin to top and take a picture as this is better for the environment…so many issues here. One the board is absolutely repairable just send out a kit. Two asking someone with 5 kids and four dogs to purchase a knife and dissect a perfectly good board for the environment doesn’t sound safe and makes absolutely no sense for the environment. I don’t throw away a bike because it has a flat tire. This truly hurt my heart that this was the wisest and safest option for a repeat customer. You do not have my family’s best interest or safety in mind. Also what kind of lesson is that teaching the next generation good grief.

      JUL 18, 2025
      Anonymous user
      Faye
      5 out of 5 stars

      Love my new Paddleboard!

      Received this product within just a couple of days so had a chance to take it out this weekend! I love that it is so easy to transport and very stable! I ordered the one with the convertible kayak seat which will make it great for long periods out on the water. Looking forward to lots more fun times on the lake this summer!

      JUL 15, 2025
      Anonymous user
      Veronica G.
      Verified Buyer
      5 out of 5 stars

      Great Customer Service

      I received my paddleboard quickly - fulfillment and shipping was faster than expected. The paddle was slightly bent when I received it - it happens - and I reached out to customer service for a remedy. Another paddle was IMMEDIATELY shipped out customer service was a dream.

      JUL 10, 2025
      Anonymous user
      Anita
      Verified Buyer
      5 out of 5 stars

      Roc paddle board

      I couldn’t be happier with the customer service from Roc. I lost my attachment for the kayak paddle and they replaced it for me immediately. I am loving my paddle board from Roc and I highly recommend it.

      JUL 8, 2025
      Anonymous user
      Matt
      5 out of 5 stars

      Great Customer Service

      I contacted ROC after an Amazon purchase. . . I wasn't expecting a response to be honest. I was contacted immediately and my issue was completely fixed. It was great!

      JUL 8, 2025
      Anonymous user
      Julia A.
      5 out of 5 stars

      Great product!

      ⭐️⭐️⭐️⭐️⭐️ Hands Down the Best Inflatable Paddle Board on the Market! I don’t usually write reviews—but ROC absolutely deserves one. After researching countless inflatable paddle boards, I finally chose ROC, and I couldn’t be happier. The board is lightweight yet incredibly sturdy, inflates in minutes, and feels rock-solid on the water. It glides smoothly and it easily holds the weight and still feels stable. most liked: • Portable & Easy to Store: Fits in the back of my car and even a closet—no need for roof racks or garage space. • Complete Package: Comes with everything you need—adjustable paddle, pump, leash, waterproof bag, and a comfortable backpack for transport. • Outstanding Customer Service: I had a quick question about the paddle height and emailed ROC. They responded within an hour—friendly, professional, and super helpful. You can tell they genuinely care about their customers and stand behind their products.

      JUL 7, 2025
      12345

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