Bought my inflatable board in July and had taken it out to the lake a few times and the third time I took it out, the double sided paddle had snapped and broke I reached out to customer support and they responded right away and after a few questions and pictures, they sent me a new paddle with no issue Amazing !

Some companies speak about the practice of customer service while others actually provide it. ROC has taken their commitment to the next level making every experience truly exceptional - a rarity in today's world and something we've taught and trained for over two decades in our professional work. While on summer vacation near the water, we made a quick decision to order two paddleboards - something we've always wanted - from their Amazon store (we selected the full package with seats, bags, pumps, and backpack). We had questions that were answered within an hour (some companies take days to respond). Shipping was both affordable and fast. Then, upon returning home and experiencing an issue with our pump and hose, with a simple photo, they expedited replacements without hesitation. To say they are responsive is an understatement. We couldn't be happier with the quality, value, and style of our boards. Combined with the above experience, it's clear we made the best choice and look forward to many years of enjoyment on the water. Big kuddos, ROC, all the way around!

On sale for a great price.

My girlfriend got me a ROC SUP for Father’s Day and it’s awesome! She bought herself one a few years ago and we’ve taken both of ours out on the lake a few times and love being on the water together. It’s sturdy, easy to carry, simple to inflate and deflate and balances well. Feels like I’m walking on water!

I wanted to give my daughter's a great gift for their birthday's this year, and I ended up buying four. No sharing necessary. ROC Paddleboards are the best! Don't leave them at home, take them on vacation. The backpack makes it easy to take anywhere. The customer service is amazing. Thanks for answering all of my extra questions. Best purchase ever!

First time out today with the new ROC. Handled very well, and was easy to inflate and deflate (minutes). Love the new board. Excited for the next adventure.

Last month, the ROC paddleboard was a gift from my sister for my retirement. In the past month, I have been on the water more times than I can count! I added a seat and put a pad on the front of the paddleboard for my dog. We are paddling the ponds and lakes of north Central Maine, and I couldn’t be happier. This paddleboard is the love of my outdoor life!!

Works well!

I purchased my first paddleboard this summer and did a lot of research and decided to go with the ROC brand. Took my first trip out on the river and had a blast very comfortable easy to use. I love that. I can take it anywhere and deflate it and it’s easy to fit in my car.

I did my research and found that the Roc paddle board was highly rated in the reviews. It's great! Easy to quickly inflate, good looking and stable on the water. I wanted a board that I could carry two blocks to the beach and the Roc paddle board is easy to carry and get launched. And you get everything you need - paddle, leash, bag and more. Buy it now for lots of fun!

Free shipping and fits perfect!

In my opinion you won't find a better board for the money out there. These boards are bult extremely well for what you pay for them. The service is also top-notch. They replaced a broken accessory even though they were not obligated to under the warranty.

The paddleboard is great, really stable, easy to inflate. Love that the paddle is so versitile. I just wish I got it with the seat back. I might buy that individually, but it's a bit less expensive if you get it all at once. We had a minor issue and the customer service team is really terrific. Quick replies and very customer oriented. We have two of these now.

On our 3rd outing with our boards one of us fell into the water and the paddle snapped. I reached out to customer service the next day seeing if it would be covered under warranty. While it wasn’t covered, they did send us a replacement paddle as we had had the boards less than a month. Replacement paddle was sent out asap and arrived quickly. Easy, quick, and great customer service!

I recently purchased my first Roc SUP after my other board fell for a hidden rock. My board arrived withing days, much faster then the anticipated time and had everything i would need to not only get started but continue to enjoy the Maine lakes for many summers. When I had a question about a part, ROC Customer service not only answered it within 24 hours, they had a replacement on its way before I even responded to say thank you. Ill definitely continue ordering all my SUP products from them and, hopefully others in the future.

When I first ordered my paddleboard, it took a while to get my shipping information. They were so quick with their response when I sent them an email regarding an update. When I finally had time to hit the lake, I noticed my pump was very squeaky and the PSI gauge didn’t seem to move that much. Especially after I hit 9. I had to tap it for it to read correctly. I wrote them as soon as I got home and they offered to replace not only the gauge but the entire pump. I got the shipping information in the same email they sent me about the replacement. 10/10 recommend! Their customer service is very friendly and super responsive if you ever need help. The board itself is superb. I bought the kahuna series. My only recommendation is to watch out for stains if you take food or in my case tajin. It left an orange hue on the board. Luckily in my case it’s on the bottom. I did not try any harsh chemicals to remove it , just a simple wipe down.

Bought two for my husband and I to use and don’t regret it one bit! Easy to inflate, looks great and even holds our 80 pound lab! Fun for the whole family!

I recently purchased a ROC Explorer and unfortunately, after a few rides, I noticed a very small leak on one of the seams. It wasn't big enough to change the performance of the board and the board still seemed fully inflated, even the next day. I emailed customer service and they responded immediately and told me exactly what to do to get a brand new replacement board. I sent the information that was needed and a new board was sent out that day and has been great! I know that manufacturing defects can happen, even if rarely, but when they do, it is great to work with a company that stands by their product and makes it right. I would highly recommend Roc Outdoors for your next purchase:)

We purchased four Kahuna paddle boards and found them really easy to use. We used the kayak paddles and found it easy to paddle even without the kayak seat. Once I figured out to sit further forward it stopped tacking side to side and worked more like a kayak. I was pleasantly surprised by this result. One problem we discovered was that my board came with a small leak along a seam. I reached out to the customer support team and they took care of the issue promptly and professionally. The entire order gets 4 stars because. . . you know, leaky board. The customer support team get 5 stars for their courteous and timely support. I reached out to them on Monday and a replacement was shipped to me on Thursday. I love their commitment to quality and support

Purchased two inflatable boards. Sadly, the valve on one broke upon deflating for the second time. I emailed customer service and they promptly responded & sent a replacement. The replacement valve did not work (could have been an error on my end when switching them out) and the team tried to troubleshoot with me. When that didn’t work, they sent a replacement board out right away as it was still under warranty. Took the new board out today. Am very pleased with my purchase and appreciate the responsiveness of the company.