Web site was easy to use and unit shipped out quicker than expected. Communication was good. I have not had direct contact with this vendor as everything went smoothly.

All the info I needed was on the website. Purchase was easy, and the shipping process was fast. The quality of the product means that I won’t likely have to buy again, but if we have any additions I definitely would buy again.

Fast delivery.

Outstanding service with your products and the crates are as good as they come. Superior quality and worth every cent!! I will be buying another soon

We have been tired using cheap wire kennels that aren’t very secure and sometimes would cause injury to our dogs. After a referral from a friend we purchased one for our Belgian Malinois. Both we and our pup loved it. Very secure and solid. It can be folded up easily to move it to the car if needed.

great service

This crate is great. My German Shepherd has been able to escape every crate we’ve bought. I debated on what kennel I was going to get. I needed something that was airline approved and collapsable. I finally settled on this one. She has tested every corner and has not been able to escape it.

All good!

Sturdy and cute . . I’ve got a 130 ln English mastiff puppy . . she could not escape and it was large enough for her

Shipped super fast. My 125lb lab/Pyrenees mix escaped every other crate he was in and I can't leave him out because he's a chewer. This crate was worth every penny and has given me so much peace of mind leaving him. It's easy to assemble and move and has been great for my pup!

Awesome product, great customer service! Highly recommend these kennels and accessories. Visited the warehouse and customer service is a priority! These guys made sure they met my every need and expectation! Thank you! (: RB

I would highly recommend rock creek crate!

I live in town, so it was great to just be able to pick it up without waiting. The staff unboxed it and showed me how everything works. Great product and great staff.

The shipping was SO fast, especially compared to the bigger brands that they compete with. The quality is great, and cheaper than the competitors! And the customer service was excellent. I would recommend this brand to anyone with an anxious pup. It is also really easy to take down and put back up. Finally, the fact that they had an anxiety door that you can put on the collapsible crate was a game changer.

Fast shipping, great price, awesome crate.

Thank you for excellent customer service and products!

The company was great to work with. I’ve ordered two of these crates because my Aussie has become an escape artist so now her and her sister have each their own crates. These are well built, and I highly doubt we’ll have issue with her. Either of them ever escaping their crates again.

The staff is open and honest about their products and makes suggestions to your needs.

We received the crate and realized the door covers that come the with separation anxiety crate did not come with our crate. I sent an Email that day and they replied and shipped them within hours!! Still getting our dog used to it so we haven’t used it yet but it seems well built. I love that it’s one piece and we didn’t have to put anything together. Will definitely purchase from them again!

The best customer service.