Golden Rule- "You get what you pay for". With Rock Creek you get personalized customer service and an amazing quality product. Rock Creek worked with me to meet my personal needs and obviously takes heart in the product and service they provide. We now have 2 in the family and will be adding a couple more.

Fast shipping

No issues with the crates or the service. The pads is not indestructible.

Excellent crate and padding! The perfect den for my GSD puppy. He does extremely well in the crate and I have to credit the construction for at least part of it. Highly recommended!

Very happy with customer service and response

very solid ,great for transporting

Fast shipping

Wonderful job and the color is perfect

I have a 7 year old German Shepherd whom is scared of loud noises and has broken our door frames several times. We have barricaded some areas, but then he will find a new area in the house to destroy. The regular crates he would bend the rails. By far the collapsible crate is the only one that he would go voluntarily in his own and not destroy. I would definitely recommend there crates.

Great communication. Fast secure shipping. Fantastic product.

Absolutely recommend this company. I was concerned about how long it was taking to get it. Turned out they had to make it. They called me back, updated me on information and were very professional.

amazing crate and so easy to put together took less than 10 mins.

Great crates. Will buy again.

Five star - the freight shipment was missing a component but online customer service quickly discovered the issue and shipped it out, couldn't be happier with the purchase. Thank you for offering such high quality products!

Communication from the team was great

Fast shipping and regular updates

I got a 48” collapsible crate for my working line German Shepherd puppy and it’s fantastic! She is going to be a large girl so knowing she has room to grow is great. I love the convenience of the collapsible crate and how sturdy it is with and without the rails attached. I know she’s safe and sound in there and she has taken to it right away. I’m a big fan of rock creek and am so glad I purchased with them!

Love this product it was the best best thing ever made

This is my first time owning a crate, and I recently purchased a 2025 Toyota Tundra, so I was in the market for two large, high-quality and crash tested crates. After considering Gunner, Impact, and Rock Creek Crates, I ultimately decided to go with Rock Creek. I placed my order about two or three weeks ago and just received them. First off, I have to say the packaging was top-notch. The crates arrived secured on two pallets with plenty of padding. I really appreciated the care taken in shipping. However, I was disappointed to find that one of the crates had a dent on the bottom upon arrival. While it doesn’t seem to affect the functionality, and I’d still rate the overall experience highly, it's a bit disheartening considering the premium price point. I spent close to $2,500 on the two crates, the covers, and a set of D-rings, so I was expecting everything to arrive in perfect condition. That said, I absolutely love the color and size of both crates. You all did an amazing job with the design and build. I just wish the condition had matched the quality I was hoping for out of the box. BTW this is for my (1) Sable German Sheppard and (2) mix Golden Retriever/Husky.

good customer service