very responsive and immediate response

Arrived very quickly, has a pouch to keep the mask in and very comfortable to wear as a slide sleeper. Does not slip around your head when you move your head. 100% light blockout. Amazing😊

Great service as always,thank you

I cannot give less than a 1 star, if I could I would. Negative stars are what they deserve for hiding data communications use, how it is accessed and how it is used, it is private and personal information, and they will not discuss what they do. READ BETWEEN THE LINES customers

Great experience with Resmed. The fastest delivery on earth. Fantastic product .

Very good service and the package was fantastic overall for travelling. The order didn't take long and price matched and ready to receive same day

I have been trying to get an answer for 2 days regarding a faulty pillow and as we are very old customers over the years having purchased 2 Resmed by machines plus a lot of other products. I still haven’t heard any thing .

Nice product and staff service was good.

Got it in store in Parramatta. The service was amazing and the machine has made a huge difference!!

Generally good, but perceived lack of sensitive guidance.

Great !! True Angels In the right place for the suffering & the Dissolutioned seeking Hope with a devastating medical Condition !!

I have never shopped on your online store however I have received things that I didn’t order. Constantly mixing me up with another person by the same name.

service was good and they were happy for me to return when it was not suitable and offer a full refund

Difficult

people were lovely and helpful

So good and amazing help

discussed options for dealing with problems and facilitated trial options

ResMed, The Unit is not fully operational as I cannot connect to the App. I bought the unit with that feature . I was NEVER notified about the 3G up grade so HOW can you said BAD LUCK. That is not acceptable to me. You are a very big company making a lot of money and you cannot replace the 3G module for 4G one. The 4G module would cost peanuts. I will now make a complaint to consumer affairs, stating what I have said , you SHOULD have contacted me by Phone or Email which you had not!. I know you bought out the company I purchased it from but it is you responsibility to notify ALL people about a upgrade. i. e. Car get a recall you are notified. John We are sorry to hear that you are dissatisfied with the outcome, and we understand your disappointment. As previously advised, your ResMed device is designed to deliver your prescribed sleep therapy and retain therapy data for the most recent 12 months. Based on the information available, the device continues to perform these core functions as intended. At the time of purchase, the device user guide stated that connectivity to the associated app may not always be available, as it is dependent on factors such as network coverage, environmental conditions, and service availability. After careful consideration of the information provided, our position remains unchanged. This correspondence represents ResMed's final response regarding this matter, and we will not be conducting any further internal review or escalation of your claim. Should you remain dissatisfied with this outcome, you may wish to seek independent advice or contact the Australian Competition and Consumer Commission (ACCC), or the relevant consumer protection agency in your state or territory. Kind regards, SleepVantage Team & Therapy Plans Team Georgia THIS IS HOW THEY TREAT CUSTOMERS

V good

Very good